CERISSA PAGE
Pittsburgh,PA
Summary
Professional with high standards and results-driven approach. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
10
10
years of professional experience
Work History
Office Manager
Vision Enterprises JASON Project
Pittsburgh, PA
06.2023 - Current
- Oversee daily office operations, including interviewing interns, scheduling, and organizing paperwork for performance reviews to ensure smooth processes.
- Developed and implemented streamlined processes to enhance administrative efficiency.
- Coordinated communication between departments, facilitating project collaboration and information sharing.
- Managed bookkeeping, payroll preparation, and coordinated intern transportation logistics to enhance operational efficiency.
- Assisted in preparing quarterly reports for leadership review and administrative needs for leadership.
- Coordinated client support to explain legal paperwork forms and court documents.
- Prepared and presented court advocacy on behalf of clients through formal court appearances.
- Provided client education on legal process and judicial system to enable well-informed case decisions.
- Maintained accurate database entry records and ensured data integrity.
- Analyzed video evidence, documents, and discoveries
- Drafted detailed memoranda summarizing findings and recommendations for attorneys.
Mentor / Independent Contractor
All Girls Can Reach
Pittsburgh, PA
03.2025 - 05.2025
- Facilitated discussions with young girls on sisterhood, healthy relationships, and violence prevention, fostering a supportive environment for personal growth.
- Facilitated workshops to enhance leadership skills among participants.
- Conducted regular evaluations of mentee progress and program effectiveness.
- Served as role model for mentees by demonstrating strong values and ethical standards.
Investigative Intern
Vision Enterprises JASON Project
Pittsburgh, PA
09.2022 - 06.2023
- Coordinated client support to explain legal paperwork forms and court documents.
- Prepared and presented court advocacy on behalf of clients through formal court appearances.
- Provided client education on legal process and judicial system to enable well-informed case decisions.
- Maintained accurate database entry records and ensured data integrity.
- Collaborated with team members to analyze data and identify trends in investigations.
- Prepared detailed reports summarizing investigative results for team presentations.
- Analyzed video evidence, documents, and discoveries
- Conducted thorough research to support investigative projects and enhance findings.
- Analyzed statutes, regulations, and case law to provide accurate legal interpretations.
- Drafted detailed memoranda summarizing findings and recommendations for attorneys.
Stock Clerk
BJ’s Wholesale Club
Pittsburgh, PA
03.2022 - 05.2022
- Restocked and rotated inventory to ensure product accuracy and freshness for customers.
- Created merchandise displays and organized sales floor to enhance customer shopping experience.
- Coordinated inventory management to ensure accurate stock levels and timely replenishment.
Package Handler
FedEx Ground
Pittsburgh, PA
11.2020 - 02.2021
- Loaded trucks with prepared packages, ensuring accurate delivery according to specified numbers.
- Coordinated package sorting and loading processes to enhance operational efficiency.
- Assisted in loading and unloading freight, maintaining safety and accuracy standards.
Sleep Specialist
Casper
Pittsburgh, PA
01.2020 - 04.2020
- Provided sales assistance to address customer needs and promoted product features to enhance customer satisfaction.
- Conducted product inspections to ensure compliance with company quality standards.
- Educated clients on sleep health and product benefits to enhance overall well-being.
- Conducted personalized sleep assessments to identify individual needs and preferences.
Crew Member
Arby’s
Pittsburgh, PA
10.2017 - 04.2019
- Packaged and served food products, ensuring timely delivery and customer satisfaction.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
Crew Member
Wendy’s
Pittsburgh, PA
06.2017 - 09.2017
- Processed customer orders and payments, balanced registers, restocked supplies to ensure efficient service.
- Maintained cleanliness and coordinated with kitchen to fulfill special requests promptly.
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
Scooper / Cashier
Ben & Jerry’s
Pittsburgh, PA
09.2016 - 07.2017
- Processed transactions, served ice cream, and restocked supplies to maintain operational efficiency.
- Promoted seasonal flavors to enhance customer engagement and increase sales.
Education
Masonry Pre-Apprenticeship - Bricklaying
Trade Institute of Pittsburgh
Pittsburgh, PA08-2025
Bachelor of Science - Criminal Justice
Point Park University
Pittsburgh, PA04-2023
High School Diploma - undefined
Obama Academy
Pittsburgh, PA06-2019
Skills
- Office management
- Administrative Support
- Database management
- Office & Warehouse Operations
- Problem-solving
- Organizational skills
- Customer Service & Communication
- Database management
- Legal analysis
- Case analysis
- Dispute resolution
- Litigation support
Timeline
Mentor / Independent Contractor
All Girls Can Reach
03.2025 - 05.2025
Office Manager
Vision Enterprises JASON Project
06.2023 - Current
Investigative Intern
Vision Enterprises JASON Project
09.2022 - 06.2023
Stock Clerk
BJ’s Wholesale Club
03.2022 - 05.2022
Package Handler
FedEx Ground
11.2020 - 02.2021
Sleep Specialist
Casper
01.2020 - 04.2020
Crew Member
Arby’s
10.2017 - 04.2019
Crew Member
Wendy’s
06.2017 - 09.2017
Scooper / Cashier
Ben & Jerry’s
09.2016 - 07.2017
High School Diploma - undefined
Obama Academy
Masonry Pre-Apprenticeship - Bricklaying
Trade Institute of Pittsburgh
Bachelor of Science - Criminal Justice
Point Park University