Cerita Ferre-Kent
Victorville,CA
Summary
Highly self-sufficient professional with a track record of dependability and strong problem-solving skills. Known for a diligent work ethic and an energetic personality, consistently tackling challenges with enthusiasm and efficiency.
Overview
17
17
years of professional experience
Work History
Janitorial Service
Heller Properties
15000 7th St LLC, Victorville CA 92395
09.2023 - Current
- Reduced cleaning time for large areas with the use of advanced equipment and effective scheduling.
- Maintained cleaning supplies inventory, and replenished depleted items.
- Performed regular facility inspections, and created plans to resolve problems.
- Resolved maintenance-related complaints before escalation to the building supervisor.
Assistant
Stacy Spencer
15000 7th St Ste 102, Victorville Ca 92395
03.2021 - 01.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Lead Waitress
Marquis Bagby
14181 Us Highway 395 Victorville
05.2007 - 11.2009
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall dining experience.
- Handled cash transactions accurately and responsibly when required.
- Completed closing duties efficiently after each shift to prepare the restaurant for next day operations.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Stepped into various roles within the restaurant as needed, showcasing adaptability and team player mindset.
Education
Associate of Arts - Psychology
Victor Valley College
Victorville, CA06.2026
Skills
- Task Delegation
- Work Scheduling
- Customer Service
- Creative Thinking
- Safety Protocols
- Strong Problem Solver
- Professional and mature
- Organizational skills
Volunteer for community sports
As a team mom, I fostered a supportive environment, inspiring kids to pursue their dreams while emphasizing the importance of enjoying the sport they love. I provided refreshments to keep them hydrated and energized, ensuring they had a positive and memorable experience on the field.
Timeline
Janitorial Service
Heller Properties
09.2023 - Current
Assistant
Stacy Spencer
03.2021 - 01.2022
Lead Waitress
Marquis Bagby
05.2007 - 11.2009
Associate of Arts - Psychology
Victor Valley College