Cerita Ferre-Kent
Victorville,CA
Summary
Highly self-sufficient professional with a track record of dependability and strong problem-solving skills. Known for a diligent work ethic and an energetic personality, consistently tackling challenges with enthusiasm and efficiency.
Overview
17
17
years of professional experience
Work History
Janitorial Service
Heller Properties
09.2023 - Current
- Reduced cleaning time for large areas with the use of advanced equipment and effective scheduling.
- Maintained cleaning supplies inventory, and replenished depleted items.
- Performed regular facility inspections, and created plans to resolve problems.
- Resolved maintenance-related complaints before escalation to the building supervisor.
Assistant
Stacy Spencer
03.2021 - 01.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Lead Waitress
Marquis Bagby
05.2007 - 11.2009
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall dining experience.
- Handled cash transactions accurately and responsibly when required.
- Completed closing duties efficiently after each shift to prepare the restaurant for next day operations.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Stepped into various roles within the restaurant as needed, showcasing adaptability and team player mindset.
Education
Associate of Arts - Psychology
Victor Valley College
Victorville, CA06.2026
Skills
- Task Delegation
- Work Scheduling
- Customer Service
- Creative Thinking
- Safety Protocols
- Strong Problem Solver
- Professional and mature
- Organizational skills
Volunteer for community sports
As a team mom, I fostered a supportive environment, inspiring kids to pursue their dreams while emphasizing the importance of enjoying the sport they love. I provided refreshments to keep them hydrated and energized, ensuring they had a positive and memorable experience on the field.
Timeline
Janitorial Service
Heller Properties
09.2023 - Current
Assistant
Stacy Spencer
03.2021 - 01.2022
Lead Waitress
Marquis Bagby
05.2007 - 11.2009
Associate of Arts - Psychology
Victor Valley College