Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Cerrena Rosas

Summary

Dynamic and adaptable professional with a proven track record at Regal Cinemas and OfficeMax, excelling in customer service and cash handling. Demonstrated ability to foster relationships and enhance team cooperation, alongside a commitment to workplace safety and punctuality. Skilled in utilizing excellent communication to improve customer satisfaction and operational efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level internship position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Floor Staff Member

Regal Cinemas
03.2023 - Current
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Facilitated smooth transitions during shift changes by communicating pertinent information clearly among team members about ongoing tasks or issues requiring attention.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.

Cashier

OfficeMax
06.2021 - 03.2023
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Built relationships with customers to encourage repeat business.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Bachelor of Arts - Psychology

California Baptist University
Riverside, CA
04-2025

Skills

  • Workplace Safety
  • Cash handling expertise
  • Patience and Empathy
  • Reliability and punctuality
  • Professional Appearance
  • Customer Service
  • Organization
  • Team Cooperation
  • Adaptable and Flexible
  • Attention to Detail
  • Excellent Written and Verbal Communication
  • Relationship Building

Certification

  • CTI Social-Behavioral-Educational Researchers Certification Collaborative Institutional Training Initiative Program 2023 Mar

Interests

  • Gym Workouts
  • Playing Sports
  • Team Sports
  • Reading
  • Photography
  • Knitting and Crocheting

Timeline

Floor Staff Member

Regal Cinemas
03.2023 - Current

Cashier

OfficeMax
06.2021 - 03.2023

Bachelor of Arts - Psychology

California Baptist University

Similar Profiles

CREATE PROFILE
Cerrena Rosas