Cesar Cifuentes
Hialeah,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in various industrInes. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
Work History
Tattoo Artist
Salvation Tattoo Lounge
03.2019 - Current
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Accepted and processed customer payments.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
Senior Rental Agent
Headquarter Toyota Champion Rent A Car
10.2010 - 04.2021
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained new rental agents, improving overall team performance and productivity.
- Utilized advanced software tools for efficient scheduling, tracking, and processing of rental applications.
- Attended industry conferences and networking events to remain current on trends in the rental market while expanding professional connections within the field.
- GPS Installation on all rental vehicles
- Managed accounts receivable for insurance replacement rental contracts.
Auto Service Consultant
Headquarter Toyota Express Lube
02.2010 - 10.2010
- Provided information about service procedures and expected timelines.
- Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
- Documented payment details and personal information on customer accounts.
- Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
Driver/ Tent Installer
Event Outfitters
06.2008 - 02.2010
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated installation and removal of large outdoor tenting.
- Coordinated installation and removal of large tile dance floors
Education
Associate of Arts - General
Miami Dade College
Miami, FLHigh School Diploma -
Hialeah Miami Lakes Senior High School
Hialeah, FL09.1999
Skills
- Hygiene and Sterilization
- Design skills
- Professionalism and Ethics
- Creativity and imagination
- Payment Processing
- Client Retention
- Client Relationship Building
Certification
- Licensed [Job Title] - [Timeframe]Florida Department of Health Tattoo License
Timeline
Tattoo Artist
Salvation Tattoo Lounge
03.2019 - Current
Senior Rental Agent
Headquarter Toyota Champion Rent A Car
10.2010 - 04.2021
Auto Service Consultant
Headquarter Toyota Express Lube
02.2010 - 10.2010
Driver/ Tent Installer
Event Outfitters
06.2008 - 02.2010
Associate of Arts - General
Miami Dade College
High School Diploma -
Hialeah Miami Lakes Senior High School
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