Cesar Garcia
Napa,CA
Summary
Dynamic and detail-oriented professional with extensive experience at The Estate Yountville, excelling in guest engagement and sanitation standards. Proven ability to enhance customer satisfaction through effective communication and teamwork, while maintaining a pristine environment. Skilled in laundry management and committed to upholding high cleanliness standards.
Overview
4
4
years of professional experience
Work History
Spa Attendant
The Estate Yountville
05.2024 - 02.2025
- Handled front desk tasks such as scheduling appointments and welcoming visitors.
- Ensured readiness of treatment areas by organizing essential materials for estheticians and massage therapists.
- Maintained a spotless and organized spa environment.
- Ensured availability of locker room essentials by regularly replenishing linens, robes, and sandals.
- Ensured proper sanitation procedures were followed for all areas of the facility, reducing risk of contamination or illness.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Monitored equipment functionality regularly to ensure optimal performance during treatments while adhering safety guidelines.
Store Associate
Whole Foods Market Inc
08.2022 - 03.2024
- Welcomed customers, assisted in finding items.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Demonstrated ability to juggle multiple duties efficiently in busy times.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Addressed customer concerns quickly, displaying effective communication skills.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored inventory needs and communicated discrepancies to management, reducing out-of-stock instances.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Lead Landscaper
Napa Yard & Garden
04.2021 - 06.2023
- Created detailed upkeep plans to preserve aesthetic appeal of landscapes.
- Delivered expert consultations for clients involving plant selection, care techniques, and installation.
- Conducted regular safety trainings, resulting in reduced injuries among crew members during landscaping projects.
- Assisted in the growth of the company''s client base through effective marketing strategies and positive word-of-mouth referrals.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Cut trees and shrubs to shape and maintain landscape.
- Coordinated with other landscaping professionals to improve outdoor areas.
Custodian / Laundry Attendant
Napa Post Acute
11.2020 - 01.2022
- Ensured a germ-free environment through regular disposal of waste.
- Removed dust in commercial areas for a comfortable environment.
- Managed regular cleaning of both indoor and outdoor spaces.
- Organized supply closet, ensuring tools were easily accessible.
- Shifted and organized furnishings as needed.
- Consistently maintained cleanliness by disinfecting frequently touched areas.
- Coordinated with maintenance team to address and resolve facility issues promptly.
- Enhanced facility look through thorough floor waxing and carpet cleaning.
- Operated buffers and burnishers to clean and polish floors.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Education
Diploma -
Vintage High School
Napa, CASkills
- Cleaning and sanitation
- Guest engagement
- Sales and upselling
- Opening and closing procedures
- Restocking management
- Laundry management
- Sterilization standards
- Linen sorting
- Policy enforcement
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Organizational skills
- Heavy lifting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Spa Attendant
The Estate Yountville
05.2024 - 02.2025
Store Associate
Whole Foods Market Inc
08.2022 - 03.2024
Lead Landscaper
Napa Yard & Garden
04.2021 - 06.2023
Custodian / Laundry Attendant
Napa Post Acute
11.2020 - 01.2022
Diploma -
Vintage High School
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