E&perienced and passionate Business Administrator V USMC weteran zith over oriented zith a proven track record of improving the market position of a company and ma&imi6ing opportunities for Hnancial grozth.
Working closely with team members to ensure the best resident experience.
Responding to written and phone communications/inquiries in a prompt and professional manner.
Proficient in property management software (Yardi/CRM, Funnel, Workday, Dayforce)
Handling various issues pertaining residents and vendors
Operations Manager
Agronica S.A.
Managua
03.2015 - 03.2025
Developed communication with customers to sell agricultural products.
Executed orders for product and compiled customer complaints.
Analyzed shipping schedules and orders to assure accuracy.
Recognized prospective customers by utilizing business directories, followed leads from current clients, took direction of immediate supervisor and vice president of sales.
Conducted Job interviews and managed all hiring processes.
Operations Manager
U.S Embassy Properties S.A.
Managua
08.2009 - 01.2014
Supervising personnel and making use of electronic work orders to communicate with them to quickly resolve issues.
Managing all property management issues such as maintenance requests, tenant complaints, vacancies, and repairs.
Maintained a thriving community that catered for resident service needs and expectations. 94% score in a yearly satisfaction survey.
Conducted Job interviews and managed all hiring processes.
Sergeant
US MARINE CORP
IRAQ
11.2000 - 11.2004
Responsible for maintenance of heavy machinery equipment.
In charge of supervising efficiency and duties of groups assigned.
Communicating status of gear to superiors and following up on repairs.
Working closely with officers on logistical planning regarding work efficiency and quality.
Responsible for keeping a safe work environment and for the well-being of the squad members.
Education
Bachelor Business Administration (Bloba Business Degree) - Business Management
Universidad Americana UAM
Managua, Nic
07.2009 - 06.2013
Skills
Leadership
Communication Skills
Ability to Work in a Team
Ability to Work Under Pressure
Data Capturing
Business Strategy
Microsoft Office
Customer Service
Interpersonal Leadership
Human Relations
Personal Information
Title: Business Administrator
Languages
Spanish
English
Spanish
Timeline
Leasing and Marketing Specialist
Greystar
09.2025 - Current
Operations Manager
Agronica S.A.
03.2015 - 03.2025
Operations Manager
U.S Embassy Properties S.A.
08.2009 - 01.2014
Bachelor Business Administration (Bloba Business Degree) - Business Management
Senior Director of Leasing & Marketing - Promoted at The Community Builders Inc.Senior Director of Leasing & Marketing - Promoted at The Community Builders Inc.