Cesar Lavandier-Ferron
Secaucus,NJ
Summary
Driven and versatile Lead Line Cook with a track record of fostering teamwork and high customer satisfaction at Hudson Grab & Go Market. Expert in kitchen organization and food safety, with a knack for mentoring staff and enhancing operational efficiency. Demonstrates exceptional time management and leadership, ensuring quality control and excellence in culinary service. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
13
13
years of professional experience
Work History
Line Cook
Smash Burgers
White Plains, NY
10.2023 - 07.2024
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Plated and presented all dishes to match established restaurant standards.
Lead Line Cook
Hudson Grab & Go Market
Poughkeepsie, NY
01.2023 - 10.2023
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Manager of Operations
ROAD ANGELS Roadside Assistance
Charlotte, NC
10.2011 - 01.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
Education
White Plains Senior High School
White Plains, NY06.1992
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Reliable and Trustworthy
- Customer Service
- Professional Attitude
- Active listener
- Food Preparation
- Problem-Solving
- Team Coordination
- Food safety knowledge
- Food Safety
- Cleanliness standards
- Knife Skills
- Kitchen Station Setup
- Kitchen Sanitation
- Following cooking methods
- Deep Fryer Operation
- Kitchen Organization
- Quality Control
- Ingredient Preparation
- Food Storage
- Portion Control
- Stock Rotation
- Crew training
- Portioning
- Back of House Operations
- Ingredients measuring
- Allergen awareness
- Line station oversight
- Food rotation
- Portion Management
- Collaboration and Teamwork
- Sanitization
- Frying
- Cleaning procedures
- Leadership and Decision Making
- Critical Thinking
- Relationship Building
- Staff Training
- Quality Assurance
- Special Events and Catering
- Back of House Management
Languages
Spanish
Native or Bilingual
Timeline
Line Cook
Smash Burgers
10.2023 - 07.2024
Lead Line Cook
Hudson Grab & Go Market
01.2023 - 10.2023
Manager of Operations
ROAD ANGELS Roadside Assistance
10.2011 - 01.2023
White Plains Senior High School