Cesar Maltos

●Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
● Develop, document and revise system design procedures, test procedures, and quality standards.
● Analyze data processing problems for application to electronic data processing systems.
● Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.
● May analyze or recommend commercially available software.
● Expand or modify system to serve new purposes or improve work flow.
● Provide staff and users with assistance solving computer related problems, such
as malfunctions and program problems.
● Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
● Consult with management to ensure agreement on system principles.
● Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
● Read manuals, periodicals, and technical reports to learn how to develop programs
that meet staff and user requirements.
● Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
● Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
● Attend IT seminars for updates on the latest technology available for improving our
processes.
● Determine computer software or hardware needed to set up or alter system

• Managed a team (18) of IT professionals in support of the company's technology infrastructure needs.
• Evaluated the organization's technology use and needs and recommended improvements to hardware and software.
• Develop, document, and revise system design procedures, test procedures, and quality standards
• Analyze data processing problems for application to electronic data processing systems
• Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations
• Attend IT seminars for updates on the latest technology available for improving our processes
• Proven proficiency in the use of Network Monitoring or other Optimization Tools such as SolarWinds, PRTG, Redgate SQL Monitor, Fortinet Routers, Kaspersky, Zoho Vault, Google Gmail, SQL 2019, Go Daddy, Aky, Hikvision, Cisco Meraki
• Expertise in many of the following protocols and technologies: FTP, SFTP, EDI
• Developed and implemented enterprise-wide policies, standards, procedures, and best practices for IT operations.
• Developed plans to migrate legacy systems to modern technologies while preserving existing functionality.
• Facilitated communication between internal teams and external vendors during the implementation process.
• Initiated cost savings initiatives by negotiating contracts with vendors for hardware, software, and services.
• Optimized system performance through proactive monitoring of network utilization and capacity planning activities.
• Led the development of a comprehensive disaster recovery plan that was successfully tested multiple times.
• Implemented new system architecture to ensure scalability of applications across multiple operating systems.
• Coordinated efforts between IT teams in different locations to meet deadlines without sacrificing quality.
• Created an IT organizational structure that enabled effective collaboration across departments.
• Mentored junior staff members on technical skills such as networking, server management, and security protocols.
• Ensured compliance with applicable laws related to information security and privacy regulations.
• Monitored system performance metrics and provided timely updates on progress toward established goals.
• Provided strategic direction and operational oversight to IT projects, ensuring successful delivery of results on time and within budget.
• Coordinated with vendors to ensure timely delivery of hardware, software, upgrades, and other IT-related services.
• Managed backup, security, and user help systems.
• Consulted with users, management, vendors, and technicians to assess computing needs and system requirements.
• Purchased necessary equipment.
• Controlled operational budget and expenditures.
• Assigned and reviewed the work of systems analysts, programmers, and other computer-related workers.
• Took corrective measures when necessary to protect corporate data assets from potential threats and intrusions.
• Monitored network traffic to detect malicious activities such as viruses or unauthorized access attempts.
• Developed computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Stayed abreast of advances in technology.
• Approved all systems charts and programs before implementation.
• Prepared and reviewed operational reports and project progress reports.
• Developed and interpreted organizational goals, policies, and procedures.
• Resolved complex technical issues quickly and efficiently using advanced problem-solving techniques.
• Conducted regular reviews of user access privileges to mitigate risks associated with unauthorized access.
• Collaborated with other departments to define business requirements and develop customized solutions.
• Engaged stakeholders from various departments to assess their needs and provide appropriate solutions.
• Deployed innovative solutions designed to improve customer service levels while reducing overall costs.
• Established processes for evaluating new technologies and solutions against business requirements and objectives.
• Analyzed current systems and identified areas for improvement to enhance efficiency and reduce costs.
• Provided users with technical support for computer problems.
• Met with department heads, managers, supervisors, and vendors to solicit cooperation and resolve problems.
• Analyzed workflow, established priorities, developed standards, and set deadlines.

• Managed a team (14) of IT professionals in support of the company's technology infrastructure needs.
• Software Implementation ArcESB and receive EDI documents personalized to Operations on the 12 business units Welldex in Mexico and USA all centralized on the Datacenter Welldex Laredo Texas USA
• Software ArcESB developed to send and receive EDI documents personalized with customers
• Automate Integration with Back-End Systems from Customers
• Software Implementation DOMO personalized to Operations on 12 business units Welldex on Mexico and USA on Cloud
• Implementation on the Web Cloud DOMO visualizations or cards with current data updates every day for KPIs and Analytics Business intelligence for better business decisions by analyzing our enterprise data for insights
• Software PCS Software personalized to Operations Actifreight developed for the freight forwarder business unit located in Laredo
• Modules integrations developed Finance, dispatch, fleet, shipper, integrations, and reporting
• Software personalized to Finance Welldex
• Software CONTPAQi (Accounting Software) USA Implemented by business unit with specific requirements all centralized on the Datacenter Welldex Laredo Texas
• Database SQL Server 2019
• Software personalized to Operations Welldex
• Software SHIPPER=EEI was developed based on the best business practices required by the U.S Customs Brokers to help importers and exporters meet U.S. government requirements Electronic Export Information
• (Datacenter Welldex Laredo TX), Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals for locations in Nuevo Laredo, Tamaulipas, Reynosa, Tamaulipas; and San Luis Potosi in Mexico
• Oversee systems development and enhancement and the integration of new systems with existing systems
• Translate functional requirements into operational platforms that support business operations
• Document engineering designs, and prepare infrastructure bills of materials that support procurement of the same
• Direct and participate in the installation, configuration, and implementation of infrastructure platforms
• Develop the IT staff to meet the changing needs of users, groups, and offices; new projects and technologies; and varying staff strengths
• Provide reporting and monitoring of capacity utilization across all infrastructure platforms to facilitate growth and refresh aligned to overall IT and Business Strategy
• Manage servers, security solutions, network hardware, and equipment
• Work with the following software: In-depth understanding of fiber optic
• Communications, Cisco Routers, Switches, Wireless and IP Telephony systems
• Proven proficiency in the use of Network Monitoring or other Optimization Tools such as SolarWinds, PRTG, Redgate SQL Monitor, Fortinet Routers, Kaspersky
• Zoho Vault, Google Gmail, SQL 2019, Go Daddy, Aky, Hikvision, Cisco Meraki Wireless
• Expertise in many of the following protocols and technologies: FTP, SFTP, EDI
• Managed relationships with external stakeholders, including shareholders, customers, vendors, and government agencies.
• Created policies and procedures to ensure compliance with legal requirements.
• Developed budgets and allocated resources according to company priorities.
• Mentored and trained new employees on company policies and procedures.
• Established and monitored KPIs to optimize company performance.
• Utilized data analytics techniques to identify areas for improvement.
• Coordinated and directed financial or budget activities to fund operations, maximize investments, or increase efficiency.
• Monitored customer service levels regularly to maintain high standards of quality assurance.
• Identified areas for process improvement within the organization.
• Organized meetings and conferences for the senior management team to discuss business objectives and goals.
• Prepared staff work schedules and assigned specific duties.

• Managed a team (16) of IT professionals in support of the company's technology infrastructure needs.
• Implementation Quick base to accelerate the process quotes and improve control of fixed assets
• Negotiating lease contracts with Dell Computer to Mexico for Laptops and Desktops equipment
• Installation and implementation of Voice over IP Cisco call manager
• Update All equipment switches Cisco network communications
• Control of all IT budgets of all plants throughout Mexico Trinity and Trinity USA
• Implementation of control IT service incidents for the company
• Implementing an Intranet (policies and procedures, procurement, E-manuals, calendars, etc.)
• Implementation of barcode to streamline inventories
• Control implementation assistance for all plants
• Locations Sabinas Coah , Monclova Coah, Castaños Coah , Huehuetoca estado de mexico, México City
• Time and Attendance (KRONOS, Promod, SINTEL, Casis)
• Implementation of asset control application
• Implementation and design of the entire communications infrastructure computer network optical fibers
• Negotiated contracts with suppliers to secure advantageous terms for goods or services rendered.
• Enforced compliance with corporate policies and procedures.
• Administered annual operating and capital budgets to facilitate profitability.
• Worked flexible hours across night, weekend, and holiday shifts.
• Learned and adapted quickly to new technology and software applications.
• Self-motivated, with a strong sense of personal responsibility.
• Defined clear targets and objectives and communicated to other team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.