Cesar Martinez Jr

• Handle phone communications, schedule service calls, and address customer inquiries.

• Manage and assign PMs, warranty jobs, PDIs, work orders, quotes, closing and invoicing jobs monthly using Quickware software.

• Created jobs according to severity levels and job descriptions, entered new property locations into Buildops, and dispatched jobs to technicians.
• Ensured completion of job summaries, photos, signatures, and paperwork before closing and invoicing, and contacted subcontractors for updates.

• Operated and maintained Barberan Jetmaster 1750, performing daily inspections and color alignment tests to ensure optimal performance.
• Managed ink inventory, monitored print quality for accurate measurements and color settings, and completed daily production reports.

• Managed delivery schedules and maintained communication between drivers and customers.
• Handled documentation including BOLs, invoices, and pallet labels, with experience in box truck driving and white glove service.

• Facilitated positive customer experiences by providing product information and addressing inquiries.
• Managed inventory tasks including breaking pallets, stocking items, and conducting price checks.

• Conducted quality control on various print materials, ensuring accurate measurements and color matching to customer specifications.
• Operated laminating and cutting machines, applying prints to diverse substrates and managing cutting tasks.