Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cesar Mendez

New York City

Summary

Aspiring data professional seeking opportunity to grow career in an team focused, fast-paced work environment. Passionate about analytics, customer service and big problem-solving! Willing to learn new areas of focus as I am committed to being a valuable team member, collaborating internally and externally, and delivering business results.

Overview

9
9
years of professional experience

Work History

People Agile Consultant

S&P Global
09.2022 - Current
  • Assisted the People Services team monitor and complete I-9 verification processes for over 1,500 US hires & internal employees, keeping the business compliant with Federal Employment Laws
  • Contributed to the approval of almost 2,500 wellbeing reimbursement claims, supporting employee health and satisfaction
  • Collaborated with cross-functional People teams to successfully deliver comprehensive data projects and solutions such as the Payroll Project, globally identifying and streamlining non-Payroll requests to the payroll team
  • Updated over 300 People Portal links to the new mySolutions Portal on Sphere, enhancing accessibility and user experience

Lead Concierge

THE LANDING & TOWER 270 CONDOMINIUM
03.2018 - 09.2022
  • Perform exceptional service as first point of contact for residents, guests, delivery personnel, management regarding inquiries, access permissions, policy enforcement, package distribution, and scheduling
  • Reconciled conflict via addressing, fulfilling, following up on requests and issues regarding residents, guests, and third-party services
  • Supervised concierge team in maintaining a clean and safe lobby via upholding security measures and excellent communication skills
  • Demonstrate interpersonal skills and pleasant personality such as familiarizing guests by name and routine

Administrative Assistant

NADAP
10.2017 - 01.2018
  • Built complex databases for broader team use and proactively upkept daily client logs
  • Delivered detailed reports for senior management
  • Oversaw team operations, weekly scheduling and developed process improvements for employee engagement
  • Performed clerical duties such as answering phone calls, coordinating appointments, answering emails and questions, directing clients to appropriate departments
  • Provided proofreading and coaching services to clients entering workforce

Technology Metrics Analyst of CIO Council Office

CITIGROUP
08.2016 - 01.2017
  • Collaborated with externals teams into compiling strategies for Streamlined Monthly Operating Reports (MOR) reducing resulting product by 20%
  • Engaged in standardization of requirements for help requests of application managers
  • Analyzed, measured and identified trends in vast monthly operations and financial reports
  • Summarized in-depth data analysis into data visualization reports
  • Lead monthly education assemblies on operating reports and topics on data quality control

Education

Google Data Analytics Specialization Certificate - Data Analytics

Coursera
Online
11.2024

Associates - Business Management

Borough of Manhattan Community College
New York, NY
05.2018

Skills Training - Business Management

YEAR UP
01.2017

Skills

  • Onboarding I-9 verifications
  • Website Content Management
  • Microsoft Office
  • Google Suite
  • Sharepoint
  • Reporting
  • Database building
  • SQL & Tableau
  • Detail oriented
  • Problem solving abilities
  • Adaptability
  • Collaboration

Timeline

People Agile Consultant

S&P Global
09.2022 - Current

Lead Concierge

THE LANDING & TOWER 270 CONDOMINIUM
03.2018 - 09.2022

Administrative Assistant

NADAP
10.2017 - 01.2018

Technology Metrics Analyst of CIO Council Office

CITIGROUP
08.2016 - 01.2017

Skills Training - Business Management

YEAR UP

Google Data Analytics Specialization Certificate - Data Analytics

Coursera

Associates - Business Management

Borough of Manhattan Community College

Similar Profiles

CREATE PROFILE
Cesar Mendez