Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cesar Noya

Monticello,MN

Summary

Reliable, top-notch sales consultant with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

12
12
years of professional experience

Work History

Revenue Examiner

Minnesota Department of Revenue
01.2024 - 07.2024
  • Answer questions from taxpayers to inform them of tax requirements by applying appropriate department procedures or guidelines to specific tax situations.
  • Review income, withholding, or sales and use tax returns to identify errors and determine if additional information is required by comparing tax returns to department documents and/or appropriate procedures and guidelines.
  • Verify tax return information to ensure accuracy of liability by applying appropriate procedures and guidelines.
  • Work well in team setting, providing support and guidance.
  • Organized and detail-oriented with strong work ethic.

Client Portfolio Specialist

Preferred Credit Inc.
02.2023 - 01.2024
  • Manage and build client relationships by spearheading all scheduled and ad hoc interactions (phone and e-mail), conducting in person portfolio discussions.
  • Collaborate with related areas to maintain strong relationships with clients to maximize satisfaction.
  • Maintain professional, organized, and safe environment for clients' sensitive information.
  • Cultivate positive rapport with teammates to boost collaborative relationships and to promote diversity inclusion.
  • Educate clients on potential risks and rewards associated with their specific account status.

Institutional Investment Specialist

PMA Financial Network
04.2022 - 10.2022

• Keep client financial plans optimized for current market trends and economic conditions.

• Municipal and School District Bond Advisor: Conduct pre-issuance planning, bid-request for for bond proceed management.

• Prepare, submit, review cash flow report and monthly reconciliation report with client.

• Guide clients through compiling important financial histories and documentation for evaluation.

Junior Accountant

Community CPA
12.2021 - 01.2022
  • Reconcile month-end totals for timely and accurate reporting of financial information.
  • Calculate payroll deductions by accurately using Accounting CS and processed payroll to meet preset requirements.
  • Compute taxes owed by applying prescribed rates, laws and regulations.
  • Maintain integrity of general ledger and chart of accounts..

Customer Support Representative (Treasury Ops.)

Federal Reserve Bank Of Minneapolis
08.2012 - 12.2021
  • Key player for system improvements within treasury workstation, internal systems, and service bureau vendor.
  • Review and examine legal evidence to ensure accuracy for transaction compliance.
  • Provide leadership supporting creativity for tracking and solving challenges in our division.
  • Assist with defining project scope, approach, timeline and socialize with project stakeholders.
  • Partner with auditors to conduct annual audits for compliance with internal auditing guidelines.
  • Provide information to customers on all Treasury products. (E.g. Bonds, Bills, Notes, TIPS, Yields).

Education

Master of Science - Accounting

American Public University System
Charles Town, WV
12.2020

Bachelor of Science - Business Administration

Universidad De Lima
Lima, Peru
03.1985

Skills

  • Consultative Sales Techniques
  • Relationship building and management
  • Fluent in English and Spanish
  • Tenacious follow-up
  • Compelling presentations
  • Persuasive communication

Timeline

Revenue Examiner

Minnesota Department of Revenue
01.2024 - 07.2024

Client Portfolio Specialist

Preferred Credit Inc.
02.2023 - 01.2024

Institutional Investment Specialist

PMA Financial Network
04.2022 - 10.2022

Junior Accountant

Community CPA
12.2021 - 01.2022

Customer Support Representative (Treasury Ops.)

Federal Reserve Bank Of Minneapolis
08.2012 - 12.2021

Master of Science - Accounting

American Public University System

Bachelor of Science - Business Administration

Universidad De Lima
Cesar Noya