Cesar Ontibon
Tampa,FL
Summary
Highly skilled Banquet Server with experience in providing top-notch service at large-scale events. Strong focus on guest satisfaction, adept at managing multiple tasks simultaneously and ensuring all needs are met promptly. Proficiency in setting up event spaces according to specific requirements and executing flawless service during events. Demonstrated impact through consistently high feedback scores and repeat customer requests.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Banquet Server
Saddlebrook Resort
Tampa, Florida
06.2023 - Current
- Coordinated banquet service for wedding, conference, and resort events at Saddlebrook Resort.
- Executed banquet service for diverse events at Saddlebrook Resort. for wedding, conference, and resort events at Saddlebrook Resort.
- Supported banquet service for wedding, conference, and resort events at Saddlebrook Resort.
- Monitored guest satisfaction during events, responding swiftly to requests to enhance overall experience.
- Tracked guest satisfaction during events and addressed needs promptly and courteously.
- Ensured high guest satisfaction by promptly addressing event needs with courteous service.
- Prepared serving stations and meal areas according to service guidelines.
- Supported consistent meal service through proper station setup and guideline-based preparation.
- Maintained seamless buffet service by consistently restocking food lines with fresh items.
Company Owner
Aydan Drywall LLC
Tampa, FL
01.2022 - Current
- Glued, nailed or screwed wallboard panels to wood or metal framework to promote smoother, cleaner and faster hanging and finishing jobs.
- Prepared panels by sawing, drilling, and cutting holes for electrical outlets, air-conditioning units, and plumbing to ensure precise installation.
- Sanded joints and treated areas to achieve a smooth surface for optimal finishing.
- Applied skills in taping, sanding and finishing drywall to meet project specifications.
- Filled joints between panels with multiple layers of compound to enhance durability and ensure seamless drywall joints.
- Used a diverse variety of tools and equipment for safe installation of drywall.
Banquet Server
Sheraton-Westin At Crown Center
Kansas City, MO
05.2020 - 02.2021
- Managed food and beverage orders for events of up to 1000 guests, ensuring prompt and welcoming service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Configured banquet tables and chairs to meet specific event requirements, enhancing guest experience.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Delivered meals to customers in accordance with established guidelines, maintaining high service standards.
Banquet Server
Country Club Marriott Plaza
Kansas City, MO
10.2019 - 02.2021
- Set up banquet tables and chairs based on event requirements.
- Executed opening and closing duties for banquet hall, following checklist to ensure readiness for events and efficient post-event cleanup.
- Replenished condiments and supplies at tables and service bars to ensure a seamless guest experience.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Maintained clean, safe work environment to uphold health and safety standards.
Banquet Server
Marriott Downtown
Kansas City, MO
03.2019 - 02.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Replenished condiments and supplies at tables and service bars to ensure a seamless guest experience.
- Arranged linens and table settings to align with seating plan and enhance event theme.
Banquet Server
Hilton President
Kansas City, Missouri
09.2019 - 01.2021
- Delivered friendly service to enhance guest experience during peak customer flow.
- Carried appetizer and drink trays through events and moved carefully around guests and furniture without spills.
- Handled food safely and kept areas clean to help prevent foodborne illness and support sanitation standards.
- Assembled trays with utensils, napkins, and condiments to ensure complete and satisfying meal service.
- Organized and restocked stations to maintain operational efficiency during busy periods.
Education
High School Diploma -
Instituto Albert
Colombia12-2012
Skills
Event service
- Guest satisfaction
- Food safety
- Event setup
- Event coordination
- Event breakdown
- Service optimization
- Task prioritization
Personal Information
Banquet Server
Languages
- Spanish
- English
Certification
- Food Handler Certificate
- Responsible Alcohol Service Certification
Timeline
Banquet Server
Saddlebrook Resort
06.2023 - Current
Company Owner
Aydan Drywall LLC
01.2022 - Current
Banquet Server
Sheraton-Westin At Crown Center
05.2020 - 02.2021
Banquet Server
Country Club Marriott Plaza
10.2019 - 02.2021
Banquet Server
Hilton President
09.2019 - 01.2021
Banquet Server
Marriott Downtown
03.2019 - 02.2021
High School Diploma -
Instituto Albert