Cesar Ovalle Herrera
Dallas,TX
Summary
Reliable and experienced warehouse associate with over 4 years in fast-paced logistics environments. Skilled
in inventory management, returns processing, and safety compliance. Bilingual and tech-savvy, with a strong
work ethic and problem-solving mindset.
Overview
6
6
years of professional experience
Work History
Process Assistant L3
Amazon Warehouse
11.2021 - 03.2024
- Mastered CRETS, WHD, and VRETS to handle customer returns efficiently and accurately.
- Conducted standups and supported associates to maintain a productive work environment.
- Resolved return issues, ensuring customer satisfaction and proper item processing.
- Built strong relationships with associates to meet daily return goals consistently.
- Prepared customer's orders returns in a fast-paced environment, ranging from small single orders to complex multiple-item orders
FC Associate PG11
Amazon Warehouse
01.2020 - 11.2021
- Scheduled and managed P2T operations, ensuring timely task completion and efficiency.
- Identified and resolved critical misses in CPTs, enhancing overall performance.
- Collaborated with PA and managers to support operational goals and maintain communication.
- Utilized tools like PPR, RODEO, HRR, and others to streamline processes and solve problems
- Prepared customer's orders in a fast-paced environment, ranging from small single orders to complex multiple-item orders
- Worked with team members to ensure work was accomplished on time, per posted Amazon safety and Warehouse Safety/OSHA rules and guidelines.
- Trained in multiple roles outside of the main department
Floor Installer
50 Floor
09.2019 - 07.2020
- Cut flooring materials to size and shape using hand tools
- Applied adhesives and laid out materials in an established layout
- Measured dimensions of flooring and component materials accurately
- Measured, marked, and cut foundation and covering materials based on project blueprints and sketches
- Removed dirt, debris, and imperfections from base surfaces
- Trimmed excess materials, tacked edges, and joined sections of covering material to form tight joints
- Stapled plywood or Masonite over the floor to form a smooth foundation
Door Maker
Wilson Plywood & Door Inc
06.2018 - 06.2019
- Followed manufacturer directions and warranty requirements to complete installations
- Altered, repaired, and constructed doorways and casings for new door installations
- Scheduled maintenance appointments to inspect, clean, and repair commercial door units
- Installed overhead doors and remotely operated mechanical gates
- Learned new technology related to building materials and installation methods
- Took measurements and calculated required materials for door and window installations
Education
Bachelor of Science - undefined
Dallas College
High School Diploma - undefined
Skyline High School
05.2020
Skills
- Pre-shift planning
- Microsoft Excel
- Programming
- Coding
- Bilingual
- Customer service
- Strong work ethic
- Problem solving
- Warehouse
- Adaptability
- Attention to detail
Timeline
Process Assistant L3
Amazon Warehouse
11.2021 - 03.2024
FC Associate PG11
Amazon Warehouse
01.2020 - 11.2021
Floor Installer
50 Floor
09.2019 - 07.2020
Door Maker
Wilson Plywood & Door Inc
06.2018 - 06.2019
Bachelor of Science - undefined
Dallas College
High School Diploma - undefined
Skyline High School
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