Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cesar Palacios

Los Angeles,CA

Summary

A hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

4
4
years of professional experience

Work History

Cashier

Dame Mas
Los Angeles, CA
06.2020 - Current
  • Resolved customer complaints regarding food quality or service in a professional manner.
  • Maintained a clean work area by wiping down counters, and sweeping floors.
  • Balanced cash drawers at the beginning and end of shifts.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Inspected all equipment for proper sanitation before each use.
  • Assisted management with inventory control processes such as restocking supplies.
  • Professionally handled customer complaints to ensure satisfaction.
  • Monitored dining area to ensure tables are cleared promptly after guests leave.

Cashier

Superior Grocers
Los Angeles , CA
10.2022 - 07.2023
  • Assisted customers over the phone regarding store operations, product information, and order placement.
  • Maintained cleanliness of checkout area, which included countertops, registers, windowsills, and floors.rs.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Organized promotional displays or arranged merchandise on counters or tables to promote sales.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally under company policy.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.

Education

High School Diploma -

Franklin High School
Los Angeles, CA
06-2022

Skills

  • Product Recommendations
  • Order Packaging
  • Conflict Resolution
  • Time management skills
  • Cleaning and sanitizing
  • Payment Processing
  • Cash Handling
  • Returns processing
  • Cash Register Operation
  • Customer Service
  • Drawer balancing

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cashier

Superior Grocers
10.2022 - 07.2023

Cashier

Dame Mas
06.2020 - Current

High School Diploma -

Franklin High School
Cesar Palacios