Cesar PimientaPinal
San Diego,CA
Summary
Experienced manager and dedicated student looking to expand my leadership skills. Versatile Senior Manager specializing in hospitality and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. Pursuing new professional challenges with a growth-oriented company.
Overview
6
6
years of professional experience
Work History
Senior Manager
Chuck E. Cheese
05.2020 - Current
- Operational management: Oversee day-to-day operations
- Financial management: Managing budgets - Control costs, and maximizing revenue through budgeting
- Training and development: Provide guidance, training, and mentorship to team members to help them succeed in their roles and contribute to the overall success of the restaurant
- Adaptability: Fluctuate through customer and employee needs and challenges
- Quality Assurance: Ensure compliance with quality standards and brand guidelines
- Customer Service: Provide exceptional service to guests, addressing their needs and concerns promptly and courteously to ensure a positive experience and maintain guest satisfaction.
Intern
FACES of the future., Rady Children's Hospital
01.2018 - 07.2022
- Developed diverse skill set relevant to 9-11 emergency scenarios
- Gained hands-on experience in emergency response protocols.
Education
Business administration with a concentration in Accounting
San Diego State University
02.2024
High School Diploma -
Herbert Hoover High School
07.2022
Skills
- Staff Development
- Recruiting team members
- Customer Service
- Project Planning
- Proficient in Microsoft Excel for data analysis, spreadsheet management, and financial reporting
- Skilled in Google Slides for developing visually appealing presentations for various purposes
- Bilingual: Proficient in english and spanish
Qualifying Skills
- Proficient in Microsoft Excel for data analysis, spreadsheet management, and financial reporting
- Skilled in Google Slides for developing visually appealing presentations for various purposes
- Bilingual: Proficient in English and Spanish
- Recruiting team members: Proficiently trained in 19 operational procedures
Timeline
Senior Manager
Chuck E. Cheese
05.2020 - Current
Intern
FACES of the future., Rady Children's Hospital
01.2018 - 07.2022
Business administration with a concentration in Accounting
San Diego State University
High School Diploma -
Herbert Hoover High School
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