Cesar Ramirez
Coachella,CA
Summary
Detail-oriented Health Insurance Customer Representative with 4 years of experience in client service and support within the health insurance industry. Adept at resolving customer issues, providing clear and accurate information, and ensuring high levels of customer satisfaction. Proven ability to manage complex inquiries, process claims efficiently, and contribute to team success. Doing so while speaking English and Spanish fluently
Overview
4
4
years of professional experience
Work History
Work From Home Customer Service Representative
Rag Consulting LLC.
Coachella, CA
10.2020 - 08.2024
- Greeted customers and provided prompt, courteous service.
- Assisted with customer inquiries, complaints, and requests for information regarding the insurance policies they currently had.
- Maintained accurate records of customer interactions and transactions.
- Researched relevant policy information to answer customer questions.
- Developed strong relationships with clients by providing exceptional customer service.
Education
High School Diploma -
Horizon High School
La Quinta, CA05-2022
Skills
- 80 WPM
- 10 years Experience On Windows Computers
- Teamwork and Collaboration
- Organization and Time Management
- Decision-Making
- Fluently Speak English and Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Work From Home Customer Service Representative
Rag Consulting LLC.
10.2020 - 08.2024
High School Diploma -
Horizon High School
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