Cesar Rendon
Berwyn,IL
Summary
Results-driven professional with significant experience as Package Handler at FedEx and UPS. Proven track record of enhancing productivity through strong team collaboration and commitment to safety protocols. Adept in heavy lifting and sorting packages, consistently achieving performance goals while maintaining an orderly and clean workspace.
Overview
3
3
years of professional experience
Work History
Package Handler
FedEx
06.2025 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Customer Service Manager
Michaels
07.2023 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Package Handler
UPS
09.2022 - 12.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
High School Diploma - Accounting And Finance
Morton College
Cicero, ILSkills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Stacking packages
- Truck loading and unloading
- Loading and unloading
- Label reading
- Sorting packages
- Workplace cleanliness
- Shipping and receiving
Timeline
Package Handler
FedEx
06.2025 - Current
Customer Service Manager
Michaels
07.2023 - Current
Package Handler
UPS
09.2022 - 12.2022
High School Diploma - Accounting And Finance
Morton College
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