Cesar Reyes
Desert Hot Springs,CA
Summary
Diligent Food Service Team Member offering many years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients, and staff.
Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Monsoon Indian Cuisine
Palm Springs, California
08.2021 - Current
- Performed opening and closing duties as assigned by management.
- Greeted customers upon arrival in the dining area.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Properly stored all leftover food items after each shift.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Assisted with unloading deliveries from suppliers into storage areas.
Team Leader
Jack in the Box
Cathedral City, California
05.2020 - 11.2021
- Developed strategies for problem solving and conflict resolution among team members.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained positive working relationship with fellow staff and management.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained a positive work environment that promoted collaboration between team members.
Retail Sales Associate
99 Cents Only
Palm Springs, CA
01.2019 - 11.2021
- Operated point-of-sale systems accurately to process payments from customers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Helped customers by answering questions and locating merchandise.
- Addressed customer questions and concerns regarding products and services.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Used product knowledge to suggest items to match client needs.
- Organized displays to attract customers and promote sales.
Education
High School Diploma -
Mojave River Academy
Desert Hot Springs, CA05-2020
Skills
- Grilling
- Work station setup
- Food assembly
- Order review
- ServSafe
- Work station sanitation
- Quick learner
- Friendly and outgoing
- Team oriented
- Customer feedback analysis
- Basic mathematics
- Supply inventory management
- Working with diverse people
- Food safety
- Strong communication skills
- Complex Problem-solving
- Customer service
- Sanitation standards compliance
- Strong work ethic
- Professional appearance maintenance
- Food handling standards
- Staff training and development
- Safe food handling
- Basic math
- Multitasking
- Flexible schedule
Timeline
Food Service Worker
Monsoon Indian Cuisine
08.2021 - Current
Team Leader
Jack in the Box
05.2020 - 11.2021
Retail Sales Associate
99 Cents Only
01.2019 - 11.2021
High School Diploma -
Mojave River Academy