Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dina Glover

Amarillo,TX

Summary

Dynamic food service professional with a strong work ethic and exceptional customer service skills, honed at Market Street Grocery Store. Proven ability to enhance customer satisfaction through efficient food preparation and maintaining high sanitation standards. Recognized for fostering positive relationships with customers and effectively managing inventory to minimize waste.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Service Worker

Market Street Grocery Store
11.2024 - Current
  • Prepared and served food items according to safety and sanitation standards.
  • Operated kitchen equipment efficiently, ensuring optimal functionality and cleanliness.
  • Assisted in inventory management, tracking supplies to maintain stock levels.
  • Monitored dining area for cleanliness, promptly addressing issues to maintain a welcoming environment.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Improved dining experience by maintaining clean and organized eating area.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Observed diners to respond to additional requests and determine when meal completed.

Food Service Worker

VVS Canteen
10.2023 - 01.2026

*Fry cook, made pastries, kept up with temps in coolers, set up salad bar

  • Prepared and served food items according to safety and sanitation standards.
  • Operated kitchen equipment efficiently, ensuring optimal functionality and cleanliness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Improved dining experience by maintaining clean and organized eating area.
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Streamlined checkout process, reducing wait times for customers.
  • Increased repeat business with high standards of food quality and service.
  • Managed inventory levels to prevent shortages and reduce waste.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Monitored dining area for cleanliness, promptly addressing issues to maintain a welcoming environment.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.

Fresh Cut Clerk

United Supermarkets
09.2022 - 10.2023
  • Processed incoming fresh produce, ensuring quality and compliance with safety standards.
  • Maintained cleanliness and organization of work area to enhance operational efficiency.
  • Conducted regular quality checks on products, ensuring freshness and customer satisfaction.
  • Implemented best practices for storage and rotation of perishable goods to minimize waste.
  • Maintained a clean and sanitized work environment, ensuring compliance with food safety standards.
  • Achieved enhanced customer experience by promptly responding to special requests for custom orders or specific preferences.
  • Completed daily equipment maintenance checks, ensuring optimal machine performance during operation hours.
  • Participated in ongoing training sessions related to industry best practices regarding food handling procedures.
  • Provided timely assistance to customers, addressing inquiries and offering product recommendations.
  • Promoted a positive work atmosphere through effective communication and collaboration with colleagues across departments.
  • Contributed to increased sales by creating visually appealing fresh cut product displays.
  • Collaborated with team members to provide exceptional service and meet department goals.
  • Demonstrated adaptability by adjusting tasks according to changing customer demands and store needs.
  • Demonstrated superior attention to detail while inspecting all products for freshness before preparing for sale or consumption.
  • Enhanced customer satisfaction by providing efficient and precise fresh cut product preparation.
  • Cleaned and sanitized equipment used for service or stocking food service products.
  • Delivered high-quality fresh cut products by adhering to established guidelines for cutting techniques and presentation standards.
  • Utilized cutting tools safely and effectively, minimizing risk of injury or damage to products.
  • Ensured accurate labeling of fresh cut items, including pricing information and expiration dates for proper rotation practices.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Sorted and packaged produce items to prepare for shipments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.

Salad Bar Attendant/Soup Bar Attendant

Market Street Grocery Store
09.2020 - 10.2022
  • Maintained cleanliness and organization of salad bar to ensure optimal presentation and hygiene standards.
  • Prepared fresh ingredients daily, adhering to food safety regulations and quality control measures.
  • Assisted customers in selecting items, providing knowledgeable recommendations based on preferences.
  • Monitored inventory levels, restocking supplies to prevent shortages during peak hours.
  • Trained new team members on best practices for salad bar maintenance and customer service protocols.
  • Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
  • Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
  • Increased customer loyalty with friendly service and attentiveness to dietary restrictions or preferences.
  • Minimized cross-contamination during preparation and stocking.
  • Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
  • Promoted sustainability efforts within the workplace through effective recycling measures and responsible portioning techniques.
  • Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
  • Replenished buffet food when quantities became low.
  • Complied with safety standards while handling food and buffet equipment.
  • Cleaned up spilled food and condiments to keep buffet area well-maintained.
  • Contributed to overall cleanliness of the establishment by routinely sanitizing work surfaces and utensils.
  • Boosted sales with attractive product presentations, including creative garnishing and arrangement techniques.
  • Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
  • Placed clean plates and utensils at beginning of salad bar for patron self-service.
  • Assisted in reducing food waste through proper storage, rotation, and inventory management practices.
  • Followed food safety practices and sanitation guidelines.
  • Trained new staff on food preparation and safety procedures.
  • Monitored food temperature, discarding items not stored correctly.
  • Pushed, pulled and transported large loads and objects.
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Maintained composure and work quality while under stress.
  • Stocked and rotated food items according to expiration dates.
  • Assisted in setting up and breaking down kitchen stations.
  • Maintained high personal grooming standards and uniform presentation.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Education

High School Diploma -

Hagerman High
Hagerman, NM

Nursing

New Mexico State University, Carlsbad NM
Carlsbad, NM

Skills

Quick learner

Positive attitude

Multitasking

Customer service

Strong work ethic

Cleaning and sanitation

Problem-solving

Strong communication skills

Positive attitude and energy

Team oriented

Flexible schedule

Working with diverse people

Safe food handling

Cash register operation

Food preparation

Food and safety standards

Efficient food preparation

Basic mathematics

Food assembly

Quality control

Food storage practices

Professional appearance maintenance

Sanitation standards compliance

Food storage

Patient care

Patient relations

Food quality assessment

Grilling

Food presentation techniques

Food service sales techniques

Plating and portion control

Buffet setup and maintenance

Friendly and outgoing

Cleaning and sanitizing

Reliability and punctuality

Food safety

Equipment operation

Supply stocking

Basic math

Food rotation

Supply ordering

Portion control

Temperature control

Cooking procedures

Knife use

Soup preparation

Proper food temperatures

Work station setup

Plate presentation

Food handling standards

Waste and trash disposal

Food serving

Food labeling

Food tray assembly

Time management proficiency

Certification

Food Safety Certification

Timeline

Food Service Worker

Market Street Grocery Store
11.2024 - Current

Food Service Worker

VVS Canteen
10.2023 - 01.2026

Fresh Cut Clerk

United Supermarkets
09.2022 - 10.2023

Salad Bar Attendant/Soup Bar Attendant

Market Street Grocery Store
09.2020 - 10.2022

High School Diploma -

Hagerman High

Nursing

New Mexico State University, Carlsbad NM
Dina Glover