Summary
Overview
Work History
Education
Skills
Timeline
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Lorena Covarrubias

Food Service
ONTARIO,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Food Service worker successful at providing nutritious meals for large number of students.

Overview

33
33
years of professional experience

Work History

Food Service Worker

Creekside Elementary
Ontario, California
02.2024 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Developed and maintained positive relationships with teachers and other school staff members to enhance service.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet students needs.

Health Services Assistant

San Bernardino Women, Infant & Children
05.2005 - 09.2022
  • Collecting and entering confidential data, charting notes, filling confidential files.
  • Providing nutrition education, educating mothers on breastfeeding, assessing heights and weights, nutrition risks.
  • Providing community resources, scheduling appointments, customer service in person and remote, translate information to our Spanish speaking participants.
  • Prepared and host nutrition events.
  • Managed office and lead team of 10 when supervisor was out of the office.
  • Implemented organizational policies and procedures.

Documents Department

ATS Tours
01.1999 - 05.2004
  • Responsible for collecting travel information and verifying client's flights, connecting flights, airport transfers, hotel accommodations, tour attractions, ferries and train rides.
  • Create itinerary schedule with time and day activities, package and mail out to travel agents or individual clients.
  • Set up domestic and international flights for staff and contractors.
  • Maintained thorough and accurate records of transactions.
  • Produced travel itinerary clients can read to help with their travel plans.
  • Verified and finalized all travel arrangements to deliver smooth and efficient travel itinerary.

Reservations Supervisor

Jamaican Tour Company
08.1991 - 09.1996
  • Monitored customer reviews and feedback to maintain satisfaction and provide superior customer service.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Education

Travel Industry

Watterson College
Pasadena, Ca
06.1990

High School Diploma -

Garfield High School
East Los Angeles
06.1988

Skills

  • Read & write in Spanish
  • Excellent Customers Service
  • Active Listening
  • Type 40 WPM
  • Experience in Microsoft and Excel
  • Excellent communication skills
  • Quick learner
  • Able to work under pressure
  • Work well with others
  • Sanitation understanding
  • Allergy awareness
  • Food Storage
  • Sanitation Procedures
  • Food presentation
  • Food safety knowledge
  • Food handling safety
  • Restocking and storage procedures
  • Cleaning and sanitation
  • Verbal and written communication
  • Staff Motivation
  • Work station setup
  • Problem-Solving
  • Quick Learner
  • Positive Attitude

Timeline

Food Service Worker

Creekside Elementary
02.2024 - Current

Health Services Assistant

San Bernardino Women, Infant & Children
05.2005 - 09.2022

Documents Department

ATS Tours
01.1999 - 05.2004

Reservations Supervisor

Jamaican Tour Company
08.1991 - 09.1996

Travel Industry

Watterson College

High School Diploma -

Garfield High School

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Lorena CovarrubiasFood Service