Cesar Reyes
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cinemark Theaters
Tucson, AZ
05.2024 - Current
- Developed operational strategies to enhance team performance and productivity.
- Trained and mentored junior staff on effective customer service practices.
- Implemented inventory management systems to improve stock accuracy.
- Evaluated employee performance, providing constructive feedback for growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Staff Member
Cinemark Theaters
Tucson, AZ
11.2021 - 05.2024
- Collaborated with other departments to ensure efficient workflow processes.
- Built and maintained working relationships with peers and upper management.
- Trained newly hired employees regarding company policies and operations.
- Processed payments, issued receipts and provided change.
- Identified needs of customers promptly and efficiently.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Drive-Thru Cashier/Line Cook
Carl's Jr
Tucson, AZ
10.2020 - 05.2021
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Assisted in training new employees on restaurant procedures and policies.
- Took orders, prepared foods and processed payments in full-service establishment.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Pima Rose Academy
Tucson, AZ05-2022
Skills
- Payment Handling
- Supply Restocking
- Flexible Schedule
- Teamwork and Collaboration
- Multitasking and Organization
- New Hire Training
- Conversant in English and Spanish
- Engaging Personality
- Customer service
- Customer relations
Certification
- Title 4 Basic Liquor Law Training Certification
Languages
English
Professional
Spanish
Limited
Education and Training
other
Timeline
Assistant Manager
Cinemark Theaters
05.2024 - Current
Staff Member
Cinemark Theaters
11.2021 - 05.2024
Drive-Thru Cashier/Line Cook
Carl's Jr
10.2020 - 05.2021
High School Diploma -
Pima Rose Academy