Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Internship Student
Department Of Business And Consumer Affairs
02.2023 - 05.2023
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Interacted with customers by phone, email, or in-person to provide information.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Resolved over 70 phone call complaints and 12 email complaints.
Delivery Driver
Amazon
06.2019 - 03.2023
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Sales Associate
The Home Depot
02.2018 - 06.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Consumer Affairs, Family and Consumer Science, Consumer Affairs
California State University Northridge (CSUN)
Northridge, CA
05.2022
Skills
Time Management
Multitasking Strengths
Market Research
Guest Relations
Microsoft Office
Parent and Student Communication
Senior Leadership Support
Active Listening
Timeline
Internship Student
Department Of Business And Consumer Affairs
02.2023 - 05.2023
Delivery Driver
Amazon
06.2019 - 03.2023
Sales Associate
The Home Depot
02.2018 - 06.2019
Bachelor of Science - Consumer Affairs, Family and Consumer Science, Consumer Affairs
California State University Northridge (CSUN)
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