CESAR VASQUEZ
Bay Shore
Summary
Service-oriented professional with 7+ years in high-volume hospitality (Server and FOH/BOH Manager)
Overview
2027
2027
years of professional experience
Work History
Teacher Assistant
Brentwood Union Free School District
2025.10 - Current
- Provide 1:1 and small-group academic support, reinforcing lesson objectives and classroom routines.
- Assist with behavior management using positive reinforcement and de-escalation strategies to maintain a safe, inclusive environment.
- Implement IEP/504 accommodations under teacher guidance; document progress, observations, and data for review.
- Prepare learning materials, set up centers, and operate classroom technology (Google Classroom, Chromebooks, SMART Board).
- Supervise transitions, arrival/dismissal, cafeteria, and recess; uphold school policies and student safety.
- Collaborate with teachers and related service providers to align supports and reinforce learning goals.
Server / Bartender
Pecado Mexican
2023 - 2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely delivery of high-quality food orders.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new servers on menu knowledge and service standards.
Manager
TGI Friday
2021.01 - 2024.11
- Led daily FOH/BOH operations for a high-volume unit, directing 20–30 team members per shift to deliver consistent, on-brand service.
- Optimized labor deployment and scheduling to meet demand while staying within labor cost targets.
- Monitored ticket times, table turns, and guest satisfaction; implemented pre-shift huddles and expo standards that cut ticket times by 10–15%.
- Hired, trained, and coached servers, bartenders, and hosts; improved performance and reduced turnover through ongoing feedback and recognition.
- Enforced food safety, sanitation, and responsible alcohol service; passed internal audits and compliance checks.
- Managed inventory and ordering for FOH supplies; reduced waste and stockouts through par levels and cycle counts.
- Resolved escalated guest issues and executed recovery with follow-up that drove positive reviews and return visits.
- Analyzed sales mix and promoted limited-time offers and bar features to lift check averages and attachment rates.
Server
TGI Fridays
2017.02 - 2024.10
- Delivered friendly, attentive service in a high-volume casual dining environment, driving repeat business and positive guest feedback.
- Managed large sections during peak periods; prioritized orders and coordinated with expo and kitchen to meet ticket times.
- Increased sales through suggestive selling of appetizers, beverages, and limited-time promotions.
- Trained and mentored new front-of-house staff on menu knowledge, POS use, and service standards.
- Accurately processed orders and payments; balanced cash and closed out shifts with zero discrepancies.
- Resolved guest issues with empathy and urgency, ensuring swift recovery and satisfaction.
- Upheld food safety, alcohol service, and sanitation procedures; maintained organized stations and dining areas.
- Supported shift leadership with seating charts, to-go and third-party orders, large-party coordination, and end-of-night side work.
Education
Associate of Science - Early Childhood Education
Suffolk County Community College
Selden, NYSkills
Promoted a positive atmosphere that encourages teamwork and enhances overall team performance
Committed to delivering high-quality results while maintaining a proactive approach to challenges
Languages
Spanish
Native or Bilingual
Timeline
Teacher Assistant
Brentwood Union Free School District
2025.10 - Current
Manager
TGI Friday
2021.01 - 2024.11
Server
TGI Fridays
2017.02 - 2024.10
Server / Bartender
Pecado Mexican
2023 - 2025
Associate of Science - Early Childhood Education
Suffolk County Community College