Cesar Villarreal
Kyle,TX
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. One year background building and managing online shop and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
5
5
years of professional experience
Work History
Online Seller
Whatnot Entertainment
02.2022 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Utilized own product knowledge to educate customers on features and benefits.
Warehouse Associate
Fat Quarter Shop
03.2019 - 05.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
High School Diploma -
Lehman High School
Kyle, TX06.2020
Skills
- Social Media Marketing
- Customer Engagement
- Shipping Management
- Online Auction Tactics
- Online Platforms
- Sales Strategy
- Problem Solving
- Time Management
- Online Advertising
- Client Relationship Development
- Price Structuring
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Online Seller
Whatnot Entertainment
02.2022 - Current
Warehouse Associate
Fat Quarter Shop
03.2019 - 05.2022
High School Diploma -
Lehman High School
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