Cesar Adrian Torres
Las Vegas,NV
Summary
Hardworking employee enthusiastic about learning new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
23
23
years of professional experience
Work History
Delivery Driver
Door Dash
08.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Shift
08.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Retention Account Manager
DISH
05.2017 - 08.2022
- Developed new strategies for customer retention activities.
- Adhered to appropriate legal scripting when required.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Representative
International Cruise & Excursions Inc.
10.2016 - 04.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Karaoke DJ
Self Employed Services
01.2010 - 05.2016
- Entertained guests with music matching desired genres and tempo.
- Adjusted music plans based on crowd preferences and mood.
- Arranged libraries and playlists of music in advance of live events.
- Used controllers and mixers to mix and sample music.
- Installed, operated and maintained audio and video equipment at venues.
- Worked with clients to determine requirements for each party or event.
- Promoted group dances, competitions and other party games to keep guests entertained.
- Maintained high volume of bookings by advertising through traditional, digital and social media channels.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Salesperson
Cartime Auto Center
02.2012 - 08.2012
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Representative
Sam Levitz Furniture Company Incorporated
01.2006 - 07.2010
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained and mentored new sales representatives.
Sales Manager
Rent A Center Warehouse & Retail Store
05.2003 - 12.2005
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Salesperson
Thoroughbred Nissan
10.2000 - 04.2003
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Desert View High School
Tucson, AZ05.1996
Skills
- Verbal and Written Communication
- Responsible Driver
- Customer Consulting
- Interpretation and Translation Services
- Customer Service
- Microsoft Word
- Call Center Operations
- Account Management
- Promotional Support
- Sales Expertise
- Active Listening
- Conflict Resolution
- Executive Management Support
- Conflict Mediation
- Professional Telephone Demeanor
- Problem-Solving Ability
- Closing Sales
- Closing Techniques
- Retail Knowledge
- Direct Sales
- Customer Order Management
- Goals and Performance
- Decision-Making
- Critical Thinking
- Interpersonal Communication
- Flexible and Adaptable
Languages
English
Full Professional
spanish
Full Professional
Timeline
Delivery Driver
Door Dash
08.2022 - Current
Delivery Driver
Shift
08.2022 - Current
Retention Account Manager
DISH
05.2017 - 08.2022
Sales Representative
International Cruise & Excursions Inc.
10.2016 - 04.2017
Salesperson
Cartime Auto Center
02.2012 - 08.2012
Karaoke DJ
Self Employed Services
01.2010 - 05.2016
Sales Representative
Sam Levitz Furniture Company Incorporated
01.2006 - 07.2010
Sales Manager
Rent A Center Warehouse & Retail Store
05.2003 - 12.2005
Salesperson
Thoroughbred Nissan
10.2000 - 04.2003
High School Diploma -
Desert View High School
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