Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Quezada

Monrovia,CA

Summary

I'm a hardworking employee enthusiastic about learning all customer facing and non-facing roles. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Sales Rep

Snails Pace
01.2023 - Current
  • Work one-on-one with clientele to determine special product required for their personal needs
  • This job includes transferring and shipping stock from store to store, and processing orders to clientele’s place of residence.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases

Sales Rep

Uniqlo, 400, Baldwin Ave Space
06.2022 - 12.2022
  • Utilized exceptional customer service skills to provide personalized assistance, resolve inquiries, and ensure a positive shopping experience for a diverse clientele
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Senior Deli Clerk

Sprouts, W Huntington
05.2021 - 05.2022
  • In my initial position, I earned a promotion to Senior Deli Clerk
  • As a Senior, I assumed responsibility for overseeing a dedicated team of up to four individuals, effectively coordinating their efforts to ensure optimal performance.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns

Education

Some College (No Degree) - Psychology

Pasadena City College
Pasadena, CA

Diploma - General Studies

Temescal Canyon High
Lake Elsinore, CA
05.2021

Skills

  • Assistant Management
  • Problem-Solving
  • Conflict resolution
  • Budgeting and financial acumen
  • Apple macOS
  • Varsity Tennis Captain- High School tennis
  • Team's varsity captain
  • Utilizing positive energy for greater results
  • Microsoft Excel, Word and PowerPoint
  • Sales tracking
  • Sales abilities
  • Sales processes
  • Sales floor housekeeping

Languages

Spanish
Professional Working

Timeline

Sales Rep

Snails Pace
01.2023 - Current

Sales Rep

Uniqlo, 400, Baldwin Ave Space
06.2022 - 12.2022

Senior Deli Clerk

Sprouts, W Huntington
05.2021 - 05.2022

Some College (No Degree) - Psychology

Pasadena City College

Diploma - General Studies

Temescal Canyon High

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David Quezada