Cesar Jacob Vargas
Ridgefield,NJ
Summary
Highly organized and customer-focused administrative professional with experience spanning real estate, automotive, and hospitality. Key strengths include administrative management, event planning, and delivering personalized customer service that drives loyalty and retention.
Overview
3
3
years of professional experience
Work History
Secretary
All In One Auto Repair & Towing
Yonkers, USA
07.2022 - Current
- Maintained flawless accuracy in financial documentation, bolstering overall service quality.
- Coordinated appointments and repairs, ensuring timely service and efficient workflow
- Provided exceptional customer service, resulting in a 10% increase in customer retention
Caterer
Moolala Catering Events / Ben & Jerrys
Union City, USA
10.2023 - 12.2024
- Coordinated logistical aspects of events accommodating up to 1500 participants effectively.
- Facilitated client interactions to maintain a 95% retention rate through efficient communication.
- Managed a team of 10 staff members, providing training and guidance to ensure efficient service
Real Estate Secretary
Central Realty
Bronx, USA
08.2023 - 09.2024
- Provided exceptional customer service, responding promptly to client inquiries and resolving issues efficiently, resulting in consistently positive feedback.
- Developed and maintained organized physical and digital filing systems, ensuring easy access to property documents and contracts
- Collaborated with real estate agents, attorneys, and other stakeholders to facilitate smooth transactions, ensuring timely closings and client satisfaction.
Education
High school diploma -
Ridgefield Memorial High School
Ridgefield06.2023
Skills
Administrative Management
- Event Planning
- Customer Service Excellence
- Team Leadership
- Billing and Invoicing
- Appointment Coordination
- Property Listing Management
Timeline
Caterer
Moolala Catering Events / Ben & Jerrys
10.2023 - 12.2024
Real Estate Secretary
Central Realty
08.2023 - 09.2024
Secretary
All In One Auto Repair & Towing
07.2022 - Current
High school diploma -
Ridgefield Memorial High School