Cetan Kroushl
Dallas
Summary
An experienced supervisor with the ability to train and motivate new staff members to meet challenging goals and consistently satisfy customers with high-quality service regardless of the department. A skilled team player with strong background in high-intensity environments and trained in many de-escalation techniques, possessing the ability to handle many tasks while always being ready to go above and beyond basics assignments . Additionally, a quick learner with the ability to integrate new protocols and orders on a whim.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Anna Marion Media
08.2022 - Current
- 24/7 security of 12 acre banana and coffee plantation in Tuis, Turrialba, Cartago, in Costa Rica.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Employee management, oversight of operations, and quality control of agricultural products were included in my day to day duties.
- Documented reports of suspicious activity.
- Enforced security regulations.
- Effectively communicated pertinent information to visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Barista/Cashier
Bubble Well
04.2021 - 06.2022
- Taking customers order properly and in a professional manner.
- Handling and preparations of drinks.
- Handling and preparations of items and ingredients in kitchen.
- Restocked items and ingredients.
- Mopped kitchen, restroom, and lobby floors.
- Cleaned restroom.
- Took out trash and recycling.
- Locked up store securely after closing.
Security Officer
Jade Security Inc
08.2019 - 03.2021
- Maintained and secured perimeter on numerous properties to ensure that no threats were present on property.
- Effectively communicated pertinent information to guests. Enforced security regulations.
- Documented reports of suspicious activity.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Crew member
McAlister's
01.2018 - 07.2019
- Preparation of ingredients and menu items.
- Maintenance of my work area and sandwich presses.
- Helped train new employees.
- Worked in high pressure environment.
- Restocked items.
- Took out trash and recycling.
- Swept and mopped area, store, and lobby.
- Maintained quality control.
- Maintained positive attitude.
Crew member
Wendy's (Saren Restaurants, Inc.)
08.2016 - 01.2018
- Preparation of ingredients and menu items.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Took orders, prepared meals and collected payments.
- Cleared tables.
- Kept grill and fryers clean.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Myrtle Beach High School
Myrtle Beach, SC05.2018
Skills
- Recordkeeping
- Interpersonal communication
- Data management
- Written communication
- Calm under pressure
- Law enforcement collaboration
- Security Briefing
- Attention to detail
- Surveillance
- Customer service
- Alarm response
- Crime prevention
- Conflict resolution
- Equipment monitoring
- Team building
- Team leadership
- Quality assurance
- Food handler certification
Accomplishments
Participated in North Myrtle Beach Police Pre-Academy Training.
Certification
Driver's License, Non-CDL Class C
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Officer
Anna Marion Media
08.2022 - Current
Barista/Cashier
Bubble Well
04.2021 - 06.2022
Security Officer
Jade Security Inc
08.2019 - 03.2021
Crew member
McAlister's
01.2018 - 07.2019
Crew member
Wendy's (Saren Restaurants, Inc.)
08.2016 - 01.2018
High School Diploma -
Myrtle Beach High School
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