Chadd Watson
Los Angeles,CA
Summary
Dynamic IT leader with a proven track record in fast-paced environments, adept at optimizing processes and driving operational excellence. Skilled in leading cross-functional teams, managing complex projects, and fostering collaboration to enhance efficiency and productivity. Committed to delivering exceptional results, aligning operational strategies with organizational goals, and cultivating a positive work environment.
Overview
3
3
years of professional experience
Work History
Operations Support Analyst
Metropolis
01.2021 - 12.2022
- Collaborated across teams to cultivate positive work environment and drive efficiency to meet organizational objectives.
- Developed and implemented operational metrics and proactive monitoring to ensure performance standards were met, resulting in 99.9% platform and network availability.
- Enhanced operational efficiency by analyzing and optimizing processes, implementing targeted training plans, and addressing workflow, communication, and resource utilization issues.
- Managed diverse responsibilities, including performing diagnostics, troubleshooting, training, and day-to-day operations to ensure SLAs were met while maintaining outstanding client satisfaction and building strong relationships across internal and external stakeholders.
Legal Administrative Assistant/Office Manager
Gerald E. Lunn, Jr., APC
10.2019 - 01.2021
- Managed all corporate matters (e.g.: Insurance, retirement, compensation, HR, taxes, etc.)
- Performed all IT support and management
- Conducted all interviews, training, and onboarding.
- Developed and implemented updated processes for all accounting, timekeeping, bookkeeping, notarial services, and general office management responsibilities
Education
Bachelor of Arts - Political Science
University of Southern California
Los Angeles, CASkills
- Linux
- Troubleshooting
- Process Documentation
- Attention to Detail
- Internally Motivated
- Communication
- Adaptability
Timeline
Operations Support Analyst
Metropolis
01.2021 - 12.2022
Legal Administrative Assistant/Office Manager
Gerald E. Lunn, Jr., APC
10.2019 - 01.2021
Bachelor of Arts - Political Science
University of Southern California
Similar Profiles
Nashaat RezkNashaat Rezk
Operations Manager at MetropolisOperations Manager at Metropolis
Resad SmajlovicResad Smajlovic
Valet Attendant at MetropolisValet Attendant at Metropolis
Issa DiakiteIssa Diakite
Vice President of Operations at MetropolisVice President of Operations at Metropolis
Robert HillRobert Hill
Operation Manager at MetropolisOperation Manager at Metropolis
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group