Ceyda Ortac
East Meadow,NY
Summary
Dynamic leader with a proven track record at Bath and Body Works, enhancing revenue and market presence through strategic business solutions. Skilled in bilingual communication (English/Turkish) and team leadership, adept at problem-solving and operational efficiency. Excelled in both retail management and counseling, showcasing outstanding communication and a broad understanding of psychology to foster team growth and client progress.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operational Store Manager
Bath and Body Works
Oceanside, USA
08.2021 - Current
- Implemented successful business strategies to increase revenue and target new markets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Trained and mentored associates to teach daily tasks and procedures.
Mental Health Counselor Intern
Central Nassau Guidance And Counseling Center
Plainview, NY
09.2023 - 05.2024
- Developed educational materials for use during therapeutic sessions or activities.
- Provided support to counselors and other staff members in the development of individualized treatment plans.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Attended daily team meetings to discuss client progress, concerns, and updates.
- Facilitated group therapy sessions with clients on topics such as anger management, self-esteem building, and communication skills.
Counselor's Assistant
Brunswick Hospital Center
Amityville, USA
01.2023 - 05.2023
- Collaborated with healthcare providers, social workers, and educational professionals to coordinate client care.
- Assisted in developing and implementing individual and group counseling sessions.
- Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.
After-School Tutor
Office of Services for Students with Disabilities (OSSD)
Old Westbury, USA
08.2020 - 12.2020
- Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
- Assisted students in understanding and mastering course material by providing one-on-one instruction.
- Monitored students' progress and provided feedback on areas of improvement.
- Used technology in tutoring sessions to diversify and enhance learning.
Education
M.A. - Mental Health Counseling
Hofstra University
Hempstead, NY05-2024
B.A. - Psychology
SUNY Old Westbury
Old Westbury, NY12.2020
Skills
- Broad understanding of psychology
- Bilingual in English and Turkish
- Goals and performance
- Problem-solving
- Store operations oversight
- Team building and leadership
- Outstanding communication skills
Certification
Supporting Recovery with Medications for Addiction Treatment (MAT)
Timeline
Mental Health Counselor Intern
Central Nassau Guidance And Counseling Center
09.2023 - 05.2024
Counselor's Assistant
Brunswick Hospital Center
01.2023 - 05.2023
Operational Store Manager
Bath and Body Works
08.2021 - Current
After-School Tutor
Office of Services for Students with Disabilities (OSSD)
08.2020 - 12.2020
M.A. - Mental Health Counseling
Hofstra University
B.A. - Psychology
SUNY Old Westbury