Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ceyda Ortac

East Meadow,NY

Summary

Dynamic leader with a proven track record at Bath and Body Works, enhancing revenue and market presence through strategic business solutions. Skilled in bilingual communication (English/Turkish) and team leadership, adept at problem-solving and operational efficiency. Excelled in both retail management and counseling, showcasing outstanding communication and a broad understanding of psychology to foster team growth and client progress.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operational Store Manager

Bath and Body Works
Oceanside, USA
08.2021 - Current
  • Implemented successful business strategies to increase revenue and target new markets.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Trained and mentored associates to teach daily tasks and procedures.

Mental Health Counselor Intern

Central Nassau Guidance And Counseling Center
Plainview, NY
09.2023 - 05.2024
  • Developed educational materials for use during therapeutic sessions or activities.
  • Provided support to counselors and other staff members in the development of individualized treatment plans.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
  • Attended daily team meetings to discuss client progress, concerns, and updates.
  • Facilitated group therapy sessions with clients on topics such as anger management, self-esteem building, and communication skills.

Counselor's Assistant

Brunswick Hospital Center
Amityville, USA
01.2023 - 05.2023
  • Collaborated with healthcare providers, social workers, and educational professionals to coordinate client care.
  • Assisted in developing and implementing individual and group counseling sessions.
  • Performed daily document control activities, such as filing, scanning, photocopying and archiving documents.

After-School Tutor

Office of Services for Students with Disabilities (OSSD)
Old Westbury, USA
08.2020 - 12.2020
  • Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
  • Assisted students in understanding and mastering course material by providing one-on-one instruction.
  • Monitored students' progress and provided feedback on areas of improvement.
  • Used technology in tutoring sessions to diversify and enhance learning.

Education

M.A. - Mental Health Counseling

Hofstra University
Hempstead, NY
05-2024

B.A. - Psychology

SUNY Old Westbury
Old Westbury, NY
12.2020

Skills

  • Broad understanding of psychology
  • Bilingual in English and Turkish
  • Goals and performance
  • Problem-solving
  • Store operations oversight
  • Team building and leadership
  • Outstanding communication skills

Certification

Supporting Recovery with Medications for Addiction Treatment (MAT)

Timeline

Mental Health Counselor Intern

Central Nassau Guidance And Counseling Center
09.2023 - 05.2024

Counselor's Assistant

Brunswick Hospital Center
01.2023 - 05.2023

Operational Store Manager

Bath and Body Works
08.2021 - Current

After-School Tutor

Office of Services for Students with Disabilities (OSSD)
08.2020 - 12.2020

M.A. - Mental Health Counseling

Hofstra University

B.A. - Psychology

SUNY Old Westbury
Ceyda Ortac