Chace K. Dudley
Aurora,CO
Summary
Highly motivated employee experienced as a sales associate, ramp agent and new hire/recurrent instructor. Excellent communication and time management skills, a proven leadership record within internal roles that have met and exceeded the expectations of Southwest Airlines and external roles within the community. Also, provided one-on-one tutoring with students of various ages in classrooms, specifically high school and college, as well as assisted professors in developing subject matter for specific projects and exams.
Overview
8
8
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Denver, CO
02.2018 - Current
- Safely operate and train new ground crew on various types of equipment such as belt-loaders, push-backs, and tugs.
- Communicate closely with pilots and ground personnel via headset to safely and efficiently pushback planes to taxi starting point.
- Position and tow originating and terminating aircrafts to designated gates for on-time service.
- Ensure on-time departures for designated zones while assisting with other gates' operational needs.
- Safely upload and download commodities from aircraft.
- Train new hires and internal employees on how to successfully perform ramp duties per the standards of Southwest Airlines.
Sales Associate
Oakley
Denver, CO
10.2016 - 04.2020
- Created customized images for prospective clients by introducing new products and designs to fit clients' desired needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and retain relationships for on-going personalized shopping experiences.
- Boosted sales by listening to customer's needs, suggesting complimentary attire, and completing transactions with confidence and exemplary customer service.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Became trainer within the first year of hire date.
Assistant Coach (Volunteer)
South Orange Little League
Orlando, FL
09.2017 - 11.2017
- Motivated each player to enhance the strength and confidence needed to develop strong athletes.
- Assisted with the formation of team building and coordination through field drills and exercises.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Assisted in creating and implementing coaching and training plans to develop and to enhance each player's performance.
Assistant Volleyball Coach (Volunteer)
Viva Church
Orlando, FL
03.2017 - 11.2017
- Prepared athletes for competitions and tournaments by organizing drills and team building exercises .
- Worked individually with struggling players with one-on-one techniques to enhance confidence and strengthen court skills.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage such as ensuring quality balls were available, courts were clean and tidy, and uniforms were neat and clean.
- Led athletes, through example, to become stronger, more agile and more effective through coaching-led drills and practices.
- Assisted in developing game plans to meet various game situations.
Education
Some College (No Degree) - Education
Daytona State College
Daytona Beach, FLHigh School Diploma -
Cypress Creek High School
Orlando, FL05.2015
Skills
- Years of experience in oral presentation and training
- Effective decision making
- Prioritizing conflict resolution
- Excels in building interpersonal relationships
- Strong sales experience
- Effective team builder
- Efficient in Microsoft Office programs
- Successfully completed customer service courses
Hobbies
Bike riding, groups hikes with friends, organize family gatherings, participating in and watching live sporting events
Timeline
Ramp Agent
Southwest Airlines
02.2018 - Current
Assistant Coach (Volunteer)
South Orange Little League
09.2017 - 11.2017
Assistant Volleyball Coach (Volunteer)
Viva Church
03.2017 - 11.2017
Sales Associate
Oakley
10.2016 - 04.2020
Some College (No Degree) - Education
Daytona State College
High School Diploma -
Cypress Creek High School