Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Lumpkin

Hernando,MS

Summary

I train my co-workers on how to properly do each position in the restaurant efficiently and fast. I can work POS and handle cash, I can also bag orders in a timely manner and still have amazing accuracy. As a trainer, I am qualified to always be engaged with people while also coaching my team on how to grow.

Overview

2
2
years of professional experience

Work History

Restaurant Trainer

Chick-fil-A
01.2022 - Current
  • Analyzed team performance and identified opportunities for additional training.
  • Improved employee performance by designing and implementing effective training programs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Analyzed and evaluated training effectiveness and program outcomes.

Education

High School Diploma -

Growing In Grace Homeschool
Coldwater, MS
05.2024

Skills

  • Work Coordination
  • Training Needs Analysis
  • Planning and coordination
  • Complex Problem-Solving
  • Reliability and punctuality
  • Organizational abilities

Timeline

Restaurant Trainer

Chick-fil-A
01.2022 - Current

High School Diploma -

Growing In Grace Homeschool

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Samantha Lumpkin