Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Cha Chee Meng Lee

Onalaska,WI

Summary

Hardworking motivated employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Diligent College Student focused on Biochemistry and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

6
6
years of professional experience

Work History

Production Coworker

Kwik Trip
Onalaska, WI
06.2022 - Current
  • Followed detailed instructions from supervisors regarding tasks assigned.
  • Identified areas where processes could be improved and recommended solutions accordingly.
  • Utilized good manufacturing practices and adhered to standard operating procedures every day in order to provide consistent, high-quality results.
  • Worked at fast and steady pace to meet production goals.
  • Worked collaboratively with team members in order to meet departmental goals efficiently.
  • Verified product specifications and identified discrepancies in quality standards.
  • Inspected reworked items for defects before returning them to production line.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Cashier

Blains Farm and Fleet
Onalaska, WI
06.2021 - 06.2022
  • Followed detailed instructions from supervisors regarding tasks assigned.
  • Worked collaboratively with team members in order to meet departmental goals efficiently.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Crew Trainer

McDonalds
Onalaska, Wisconsin
06.2018 - 05.2021
  • Negotiated contracts with clients for desired training outcomes, fees or expenses.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Instructed new team members on correct procedures for operations.
  • Assisted management in developing strategies to improve customer service standards.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Ensured that all safety protocols were followed during training sessions.
  • Explained goals and expectations required of trainees.
  • Administered tests at the end of each module to evaluate understanding of topics covered.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Documented performance, safety and customer service needs to improve operations.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.

Education

High School Diploma -

Onalaska High School
Onalaska, WI
05-2021

Bachelor of Science - Biochemistry

University of Wisconsin - La Crosse
La Crosse, WI

Skills

  • Leadership
  • Quality Assurance
  • Collaboration
  • Team Building
  • Teamwork and Collaboration
  • Fluent in [Language]

Affiliations

  • Youth leader role as a Vice Chair for Hmong Faith Alliance Church
  • Dance Captain for Onalaska High School Show Choir (2018-2019)

Accomplishments

  • Onalaska High School Hilltopper Academic Exellence Award for maintaining cumulative GPA of 3.5 or higher

Languages

Hmong
Native/ Bilingual

References

References available upon request.

Timeline

Production Coworker

Kwik Trip
06.2022 - Current

Cashier

Blains Farm and Fleet
06.2021 - 06.2022

Crew Trainer

McDonalds
06.2018 - 05.2021

High School Diploma -

Onalaska High School

Bachelor of Science - Biochemistry

University of Wisconsin - La Crosse

Similar Profiles

CREATE PROFILE
Cha Chee Meng Lee