Chad Bailey

• Senior Multi Line Adjuster handling personal and commercial insurance multi-line case load including auto, property, general liability, premises liability, professional liability and construction defect claims with policy limits authority. Working Remote handling Chattanooga to Nashville territory.

• Auto estimating on Audatex and Property estimating on Symbility.

• Extensive experience with Storm Deployments.
• Successfully handled/settled claims through mediation, arbitration and litigation including Declaratory Judgments, Motion for Summary Judgment.
• Extensive experience in handling, estimating and settling auto, commercial and residential property losses
• Extensive experience in settlement negotiations, litigation, general liability, medical analysis, risk management and transfer files.
• Composed in depth coverage letters including Reservations of Rights, declination letters and major loss reports
• Utilize legal, medical or engineering experts as needed; Work closely with Counsel on the handling of high dollar and complex claims.
• Extensive knowledge of complex injury claims as well as complex coverage question investigations
• In depth knowledge of insurance contracts, investigative techniques, legal requirements and processes
• Quickly establishes working relationships with both defense and coverage counsel
• Successfully resolves claims with attention to detail and quality standards
• Handled all subrogation for all claim aspects
• Training and mentoring of new adjuster in both Auto Estimating and Property Estimating

• Senior Multi Line Adjuster handling Personal lines case load including auto, boat, motorcycle, RV and injury claims handling Middle Tennessee area.
• Auto estimating on Mitchells and CCC.

•Storm duty member
• Composed in depth coverage letters including Reservations of Rights, declination letters and major loss reports
• Extensive knowledge of complex injury claims as well as complex coverage question investigations.
• Successfully resolves claims with attention to detail and quality standard
• Training and mentoring of new adjusters and claim handling.

• Checked into questionable claims, interviewing agents and claimants to resolve errors and omissions.
• Reviewed police reports, medical treatment records, medical bills and physical property damage to determine extent of liability.

• Provided assessments, diagnoses, and treatment plans for clients with mental health issues.
• Developed individualized treatment plans that addressed the needs of each client.
• Conducted interviews and assessments to identify areas of need and develop appropriate interventions.
• Maintained a high level of confidentiality when working with clients on sensitive matters.
• Collaborated with other professionals to coordinate care for clients with complex needs.
• Provided crisis intervention services as needed in order to ensure safety of clients.
• Monitored progress of clients throughout their course of treatment.
• Educated families about mental health conditions and available resources in the community.
• Assisted clients in navigating various systems such as housing, employment, education.
• Responded promptly to emergency calls from distressed individuals seeking assistance.
• Provided guidance on lifestyle changes that could benefit individuals struggling with mental illness.
• Maintained confidentiality of records relating to clients' treatment.