Chandra "Chad" Bastia

• Producing finance director for the last 12 years (August 2012 to present) for one of the highest volume Dodge Chrysler Jeep Ram dealers in the Southeast.
• Department production for 2011 (last full calendar year prior to my arrival): $4,451,030 F&I gross, $1,198 F&I PVR, 32% VSC, 17% Maintenance, 46% GAP.
• Department production for January thru July 2012 (last partial calendar year prior to my arrival): $3,035,773 F&I gross, $1,156 F&I PVR, 39% VSC, 25% Maintenance, 46% GAP.
• Department production for 2013 (first full calendar year under my management): $7,700,843 F&I gross, $1,495 F&I PVR, 53% VSC, 51% Maintenance, 48% GAP. Note: GAP penetration was not a component of department or individual pay plans.
• Department production for 2014 (second full calendar year under my management): $9,296,701 F&I gross, $1,737 F&I PVR, 59% VSC, 49% Maintenance, 54% GAP.
• Department production for 2015 (third full calendar year under my management): $10,984,134 F&I gross, $1,858 F&I PVR, 62% VSC, 64% Maintenance, 55% GAP.
• Fast forward to department production for 2021: $9,860,369 F&I gross, $2,652 F&I PVR, 67% VSC, 53% Maintenance, 60% GAP. Similar PVR, VSC%, Maintenance% and GAP% production maintained for 2022 and 2023 calendar years as well. This trend clearly demonstrates an EXCEPTIONAL aptitude for correcting and maximizing production for a previously underperforming department.
• Individual (i.e. personal, non-departmental) calendar year production records: 1,350 retail units (2013), $3,486,451 F&I gross (2018), $3,886 PVR (2023), 90% VSC (2022), 89% Maintenance (2021), 59% GAP (2016).
• #1 dealer nationwide for VSC production volume for American Financial/Mastertech (now Assurant) for seven consecutive years (2013 thru 2019), #2 to #3 for four consecutive years (2020 thru 2023).
• #1 dealer nationwide for Maintenance production volume and penetration(%) for American FInancial/Mastertech (now Assurant) for eleven consecutive years (2013 thru 2023).
• Department average CIT consistently under 7 days in a primarily subprime store.

Sole producing F&I manager/director (2010-2011). Personally handled up to 165 retail units monthly. Producing F&I director with two other producers (2011-2012). Maintained strong individual and department production, +/- $2,000 PVR, +/- 70% VSC, +/- 55% Maintenance, +/- 60% GAP, and efficient CIT under 7 days.

One of four new car sales managers for a high volume Honda store (over 500 units average monthly). Supervised training, followup, and production for an individual team of 7 salespeople. Assisted with desking and closing for a department including over 25 salespeople.

Finance director for one of the highest volume Honda stores in the nation. Supervised training, development, credit approvals, production, and funding for a large finance department consisting of up to nine F&I producers simultaneously. Developed and maintained a strong relationship as the #1 dealer in the Southeast in contract volume with American Honda Finance. Trained and developed approximately 13 new F&I managers with no prior F&I experience over the course of four and a half years. Three of these producers were TopGun/EPPIE performers, Hendrick Automotive Group's highest recognition for F&I production, in the same calendar year (2007).

F&I producer for one of the highest volume Honda dealers in the nation. TopGun/EPPIE producer, Hendrick Automotive Group's highest distinction for F&I production, and #1 total F&I gross profit and #1 PVR among all Honda producers in the group for two consecutive calendar years (2003 and 2004). Airtight paperwork and CIT with a level of precision never before seen per the store's controller and office manager.