Summary
Work History
Education
Skills
Timeline
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Chad Betts

Gulf Breeze,FL

Summary

Accomplished Store Manager with a proven track record at Publix Supermarkets Store, enhancing operational efficiency and customer satisfaction. Expert in retail inventory management and adept at fostering a culture of high-quality service. Successfully reduced waste and improved team efficiency, demonstrating significant achievements in both hard and soft skills without exceeding a 55-word limit.

  • Detail-oriented and proactive, well-suited for managing produce departments with positive attitude. Knowledge of inventory management and quality control combined with skills in team leadership and vendor relations. Focused on enhancing customer satisfaction and optimizing department efficiency.

Work History

Produce Manager

Publix Supermarkets Store
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
  • Coached and mentored new team members.
  • Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
  • Assisted customers with produce questions.
  • Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
  • Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
  • Improved produce department efficiency by implementing streamlined inventory management processes.
  • Selected items for specials and marked down items to reduce losses.
  • Maintained produce area and kept produce storage area clean and sanitary.

Grocery Manager

Publix Supermarkets Store
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.

Store Manager

Publix Supermarkets Store
  • Managed cash accountability processes to ensure accurate financial records.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

N/A -

Okeechobee High-school
Okeechobee, FL
06.2002

Skills

  • Customer service
  • Retail management experience
  • Retail inventory management
  • Operational efficiency
  • Inventory counting
  • Stock rotation
  • Merchandising strategies
  • Purchasing and planning
  • Inventory replenishment
  • Waste reduction
  • Display production
  • Health department standards
  • Product merchandising

Timeline

Produce Manager

Publix Supermarkets Store

Grocery Manager

Publix Supermarkets Store

Store Manager

Publix Supermarkets Store

N/A -

Okeechobee High-school

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Chad Betts