Chad Blanton
Nashville,TENNESSEE
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Aloft West end
Nashville , TN
01.2018 - 02.2020
- Led cross-functional team efforts resulting in a smooth transition to new management company.
- Task forced over seeing the sale and change of hands on management company for a duel property in Knoxville TN.
- Drove cross-departmental collaboration with sales and department heads to achieve a 30% growth in revenue.
- utilized networking skills to recruit top talent, resulting in a 40% increase in team performance.
- Mentored a high-performing team of customer service professionals, enhancing customer satisfaction scores by 30%
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties for over 170 rooms
Opener Executive Housekeeper
Home 2 Suites
Franklin , TENNESSEE
08.2016 - 01.2017
- Ensured compliance with health codes and other legal requirements related to cleanliness standards for 120 rooms
- Conducted monthly performance reviews with staff members to assess progress towards goals.
- Developed strategies to increase efficiency while reducing costs within the department.
- Collaborated with other departments, such as engineering and front desk, to ensure smooth operations.
- Participated in job fairs and recruitment activities to attract qualified candidates.
- Organized special events requiring additional staffing or amenities.
- Inspected rooms on a regular basis to verify that they meet quality standards.
- Advised management on best practices for maintaining a safe work environment.
- Created schedules for staff to ensure adequate coverage at all times.
Executive Housekeeping Manager
HomeWood Suites Downtown Nashville
Nashville , TN
03.2014 - 08.2016
- Ensured compliance with health codes and other legal requirements related to cleanliness standards.
- Conducted monthly performance reviews with staff members to assess progress towards goals.
- Trained and supervised a team of 25+ housekeepers in proper cleaning techniques and safety regulations.
- Developed strategies to increase efficiency while reducing costs within the department.
- Collaborated with other departments, such as engineering and front desk, to ensure smooth operations.
- Participated in job fairs and recruitment activities to attract qualified candidates.
Executive Housekeeping Manager
Home2 Suites by Hilton Hotel
Nashville , TN
03.2012 - 03.2014
- Conducted monthly performance reviews with staff members to assess progress towards goals.
- Trained and supervised a team of 25+ housekeepers in proper cleaning techniques and safety regulations.
- Developed strategies to increase efficiency while reducing costs within the department.
- Collaborated with other departments, such as engineering and front desk, to ensure smooth operations.
- Ensured compliance with health codes and other legal requirements related to cleanliness standards for 120 rooms
Executive Housekeeping Manager
Hyatt Place Waikiki Beach
Franklin , TENNESSEE
08.2010 - 03.2012
- Conducted monthly performance reviews with staff members to assess progress towards goals.
- Ensured compliance with health codes and other legal requirements related to cleanliness standards for 110 rooms
- Trained and supervised a team of 25+ housekeepers in proper cleaning techniques and safety regulations.
- Developed strategies to increase efficiency while reducing costs within the department.
- Analyzed guest feedback to identify areas of improvement in housekeeping services.
- Inspected rooms on a regular basis to verify that they meet quality standards.
- Participated in job fairs and recruitment activities to attract qualified candidates.
Assistant General Manager
Homewood Suite by Hilton Hotels
Nashville , TN
03.2005 - 05.2010
- Managed daily operations of the store, including scheduling and supervising staff.
- Collaborated with other departments within the organization to coordinate projects.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Analyzed sales data to identify trends and opportunities for growth.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Prepared weekly schedules for staff members based on their availability.
- Oversaw payroll preparation and administration for staff.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
Education
High School Diploma -
Hardin County High School
Savannah, TN05-1993
Skills
- Product and service knowledge
- Recruiting and interviewing
- Sales monitoring
- Cost Reduction
- Employee Scheduling
- Task Delegation
- Operations Management
- Employee Performance Evaluations
- Succession Planning
- Customer rapport
- Cost Control
- Policy administration
- Financial Management
- Recruitment and hiring
- Team motivation
- Strategic Planning
- Consulting
- Business Development
- Orientation and training
- Retail Operations
- Employee performance evaluation
- Customer Relationship Management (CRM)
- Meeting facilitation
- Employee engagement
- Money Handling
- Staff Supervision
- Sales Growth
- Sales Strategies
- Contract Management
- Staff Development
- Compliance understanding
- Budgeting and finance
- Promotional planning
Timeline
Assistant Manager
Aloft West end
01.2018 - 02.2020
Opener Executive Housekeeper
Home 2 Suites
08.2016 - 01.2017
Executive Housekeeping Manager
HomeWood Suites Downtown Nashville
03.2014 - 08.2016
Executive Housekeeping Manager
Home2 Suites by Hilton Hotel
03.2012 - 03.2014
Executive Housekeeping Manager
Hyatt Place Waikiki Beach
08.2010 - 03.2012
Assistant General Manager
Homewood Suite by Hilton Hotels
03.2005 - 05.2010
High School Diploma -
Hardin County High School
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