Chad Burns
Spring,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Highly-motivated employee with desire to take on new challenges. Strong work ethic with exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Golf Instructor
X Golf
Katy, Texas
05.2024 - Current
- Observed student's performance during practice sessions to determine areas needing improvement.
- Developed and implemented customized golf lessons for beginner, intermediate and advanced players.
- Supervised junior camps teaching young children basic rules of etiquette while playing golf.
- Demonstrated various shots including drives, chips, pitches, putts and bunker shots.
- Instructed individuals or groups in the fundamentals of golf such as proper grip, stance, posture, swing and follow-through.
- Conducted club fitting sessions for customers looking for new clubs or wanting adjustments made to current clubs.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Maintained a clean work area by organizing supplies after each lesson session.
Private Golf Instructor
Self Employed
Spring, TX
06.2017 - Current
- Analyzed player swings using video equipment to identify areas for improvement.
- Suggested exercise modifications to individual athletes to avoid strain and injury.
- Organized practice sessions to improve accuracy, distance control, putting and chipping techniques.
- Scheduled tee times at local courses for play days with students.
- Provided private golf instruction to clients of all ages and skill levels.
- Monitored student progress throughout lessons and adjusted teaching accordingly.
- Instructed students on the rules and etiquette of the game.
- Recruited potential clients by word of mouth and playing golf with them so they could see my talent first hand.
General Manager
Striker’s Lamferra (Home Flipping & Remodeling)
Houston, TX
01.2008 - 05.2017
- Assisted in developing remodeling plans, including budgeting and timeline estimates.
- Loaded or unloaded building materials to distribute machinery or tools.
- Delivered products to customer locations on time.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
New Home Sales Specialist
Wilshire Homes
Spring, TX
06.2005 - 12.2007
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Developed relationships with customers by providing excellent customer service.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Negotiated contracts with customers to secure sales deals.
- Reported directly to regional Sales Manager regarding progress towards goals.
Store Manager
Southwestern Bell Wireless
The Woodlands, TX
10.2001 - 05.2005
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared monthly reports on sales figures, expenses, profits.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Recruited, trained and supervised new employees.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Resolved customer complaints in a timely manner.
- Prepared staff work schedules and assigned team members to specific duties.
Assistant Golf Professional
April Sound Country Club
Conroe, TX
04.1999 - 09.2001
- Provided golf instruction to players of all skill levels.
- Assisted with the organization and execution of golf tournaments and events.
- Managed tee time reservations and handled customer inquiries.
- Provided excellent customer service to ensure a pleasant experience for members and guests at the facility.
- Organized and facilitated junior golf clinics and camps.
Assistant Golf Professional
Raveneaux Country Club
Spring, TX
02.1997 - 03.1999
- Provided golf instruction to players of all skill levels.
- Assisted with the organization and execution of golf tournaments and events.
- Managed tee time reservations and handled customer inquiries.
- Provided excellent customer service to ensure a pleasant experience for members and guests at the facility.
- Organized and facilitated junior golf clinics and camps.
Education
Real Estate License - Real Estate
Champions School Of Real Estate
Houston, TX05-2004
Some College (No Degree) - Business Management
North Harris Community College
Houston, TX05-1994
High School Diploma -
Klein High School
Klein, TX05-1992
Skills
- Experience in sales
- Experience in customer service
- Experience in client relationship building
- Experience in contract negotiation
- Experience in golf instruction
- Experience in golf club repair
- Experience in running a golf shop
Timeline
Golf Instructor
X Golf
05.2024 - Current
Private Golf Instructor
Self Employed
06.2017 - Current
General Manager
Striker’s Lamferra (Home Flipping & Remodeling)
01.2008 - 05.2017
New Home Sales Specialist
Wilshire Homes
06.2005 - 12.2007
Store Manager
Southwestern Bell Wireless
10.2001 - 05.2005
Assistant Golf Professional
April Sound Country Club
04.1999 - 09.2001
Assistant Golf Professional
Raveneaux Country Club
02.1997 - 03.1999
Real Estate License - Real Estate
Champions School Of Real Estate
Some College (No Degree) - Business Management
North Harris Community College
High School Diploma -
Klein High School