Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Chad Burns

North Richland Hills,TX

Summary

Skilled Facilities Manager with background in overseeing building operations and maintenance. Proven track record in improving operational efficiencies, reducing costs, and enhancing the workplace environment for optimal employee performance. Strong leadership skills complemented by ability to implement effective facility management strategies and solutions. Demonstrated success in project management, leading cross-functional teams to meet organizational objectives and maintain compliance with health and safety standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Facilities Manager

Merlin Entertainments Group Ltd.
Grapevine, Texas
07.2025 - Current
  • Oversaw vendor relationships for service contracts and procurement.
  • Streamlined communication channels between departments for better collaboration.
  • Developed and maintained project plans, timelines, and budgets.
  • Implemented safety protocols to maintain a secure work environment.
  • Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.

Facilities Supervisor

Merlin Entertainments Group Ltd.
North Richland Hills, TX
05.2024 - 07.2025
  • Supervised daily facility operations ensuring compliance with safety regulations.
  • Developed training materials to enhance team skills and knowledge retention.
  • Inspected facilities to determine problems and schedule necessary maintenance.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Monitored inventory levels and ordered critical spare parts and supplies as needed for operations.
  • Document maintenance activities, and create reports for management review.

Studio Manager / Construction Superintendent

Dirk Ulrich Media LLC
Southlake, TX
10.2023 - 05.2024
  • Oversaw building process to ensure acoustical and soundproofing processes are completed accurately.
  • Delegated responsibilities to crew members and contractors based on project requirements.
  • Oversaw team activities to maximize productivity and maintain progress against goals.
  • Managed construction projects from start to finish.
  • Interpreted project specifications, blueprints and diagrams to understand job requirements.
  • Monitored material use and replenished supplies to support project completion.

Appliance Repair Technician

Best Buy
Hurst, TX
05.2018 - 10.2023
  • Adhered to safety guidelines while performing appliance repairs, ensuring well-being of both technician and customer.
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Diagnosed and repaired various home appliances, including refrigerators, dishwashers, ovens, microwaves, washing machines, dryers, and tvs.
  • Completed detailed paperwork documenting repair services provided to customers.
  • Instructed customers on proper use and care of their appliances after completing repairs.
  • Managed scheduling and appointments for repair assignments in timely manner.

Magnolia Home Theater Supervisor

Best Buy
Hurst, TX
09.2016 - 05.2018
  • Developed high-end training programs supporting the exclusive Magnolia selling culture and premium customer experience.
  • Directly managing a P&L portfolio of up to $8-$12 million yearly.

Computer Supervisor

Best Buy
Hurst, TX
05.2014 - 09.2016
  • Developed high-end training programs supporting a premium customer experience.
  • Directly managing a P&L portfolio of up to $10-$13 million yearly.
  • Improved individual performance of each team member, delivering constructive feedback and strategizing personal improvement plans through KPIs.
  • Maintained high employee morale and team spirit by communicating openly with team members and quickly assisting with diverse issues.
  • Executed financial performance.

Education

Martin High School
Arlington, TX

Skills

  • Technical and mechanical aptitude
  • Blueprint and schematic reading
  • Construction management
  • Facility management
  • Equipment maintenance
  • Safety compliance
  • Training development
  • Team delegation

References

  • Dirk, Ulrich, Former Founder - Brainworx and Plugin Alliance / Native Instruments - Board Member, 831-999-0041, Southlake, TX
  • John, Lovett, Area Manager of Appliance Repair, 682-551-9009, Best Buy, Hurst, TX
  • Clayton, Johnson, General Sales Manager, 817-719-6037, RideNow Powersports, Forney, TX

Certification

  • CPO Certified Pool Operator
  • Forklift License

Timeline

Facilities Manager

Merlin Entertainments Group Ltd.
07.2025 - Current

Facilities Supervisor

Merlin Entertainments Group Ltd.
05.2024 - 07.2025

Studio Manager / Construction Superintendent

Dirk Ulrich Media LLC
10.2023 - 05.2024

Appliance Repair Technician

Best Buy
05.2018 - 10.2023

Magnolia Home Theater Supervisor

Best Buy
09.2016 - 05.2018

Computer Supervisor

Best Buy
05.2014 - 09.2016

Martin High School

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