Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chad Calvert

Cleburne

Summary

Results-driven General Manager with a focus on process improvement, customer satisfaction, and operational leadership. Proven track record in enhancing service quality and team performance.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Manager

Caliber Collision
Ft Worth
12.2023 - Current
  • Led daily operations to ensure efficient workflow and customer satisfaction.
  • Implemented process improvements to enhance service quality and reduce turnaround time.
  • Addressed customer complaints promptly, ensuring high quality standards in service delivery.
  • Coached team members to enhance performance through regular feedback sessions.
  • Cultivated vendor relationships to secure timely delivery of materials and services.

General Manager

On the Road Garage
Dallas
02.2021 - 11.2023

General Manager

Service King Collision Center
Dallas
05.2015 - 04.2021

Service Advisor

Service King Collision Center
Dallas
05.2010 - 03.2015

Education

High School Diploma -

Rio Vista High School
Rio Vista, TX
05-1984

Some College (No Degree) - Business

McClennan Comm College
Waco, TX

Skills

  • Supply chain management
  • Operational leadership
  • Vendor management
  • Budget forecasts
  • P&L management
  • Process improvement
  • Decision making
  • Customer satisfaction
  • Team performance
  • Problem solving
  • Effective communication

Certification

Icar Certified Gold

Timeline

General Manager

Caliber Collision
12.2023 - Current

General Manager

On the Road Garage
02.2021 - 11.2023

General Manager

Service King Collision Center
05.2015 - 04.2021

Service Advisor

Service King Collision Center
05.2010 - 03.2015

High School Diploma -

Rio Vista High School

Some College (No Degree) - Business

McClennan Comm College
Chad Calvert