Chad Cottingham
Bloomington,IL
Summary
Accomplished Business Analyst with expertise in business analysis, vendor management, and program coordination. Designed and implemented effective risk management programs across financial services, enhancing enterprise risk management processes and supporting operational risk initiatives. Delivered comprehensive reports for stakeholders, ensuring clarity and compliance while facilitating training sessions and assisting with audits.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Operational Risk Analyst
Heartland Bank and Trust Company
Bloomington, IL
07.2021 - Current
- Supported the Operational Risk program by identifying and monitoring operational risks and communicating results clearly.
- Maintained Model Risk Management program to ensure compliance and effectiveness.
- Enhancing the ERM process, including updating and maintaining an Enterprise-Wide risk assessment
- Evaluating and executing the Business Continuity and Business Impact Analysis functions
- Prepared comprehensive reports for business lines, management, committees, and the Board of Directors to facilitate informed decision-making.
- Monitoring existing vendor contracts coming due for renewal and assisting business lines with renegotiation and/or communicating cancellations with vendors.
- Assisting ... by training business line leaders and contract owners on their vendor management and other Operational Risk responsibilities.
- Assisted in audit and examination preparations, ensuring thorough documentation and readiness for third-party reviews.
Vendor Management Office Analyst
State Farm Bank, FSB
03.2018 - 07.2021
- Spearhead risk management with a focus on consistency, accuracy, and compliance with Department and Enterprise Vendor Management programs.
- Own and manage 17 active engagements with various risk levels, including an Enterprise Critical Vendor, two Tier 1 vendors, and multiple Tier 3 and 4 vendors.
- Consulted with Relationship/Engagement managers and company leadership to facilitate risk assessments, collect and review due diligence artifacts, prepare Bank V. Mos, and write briefing documents for regulatory exams.
- Identified and mitigated process inefficiencies, enhancing Vendor Risk Assessment Methodology (VRAM) process in Inherent Risk Assessment and Escalation stages by leveraging previous knowledge in Bank Operational Risk Oversight and business partner relationships.
- Promote awareness of operational risks for business partners and colleagues, enabling educated and intentional risk-based decision making in regards to the VMO Program. Engaged the Office of Vendor Management (OVM) with process enhancements and suggestions via the OVM inquiry form.
- Accelerated professional development of team members through strategic learning sessions, decreasing training time required for the role.
- Organize Business Continuity Plan schedules for plan review, updates, questionnaires, and plan exercises as the Primary Business Continuity Plan Owner for Bank VMO.
- Facilitated vendor communications regarding service requests for State Farm Bank, FSB.
- Tracked vendor contracts and renewal dates for State Farm Bank, FSB records.
Business Analyst
State Farm Bank, FSB
- Established oversight program for Vehicle Lending, reviewing and resolving risks and actions addressed by business line and executive-level management to ensure compliance and accountability.
- Conducted assessments, compiled feedback, interpreted data, and prepared regular and quarterly board reports to facilitate issue discussion and streamline resolution.
- Directed risk lifecycle by conducting interviews, building relationships, coordinating meetings, supporting team members, maintaining quality communications, and monitoring performance to enhance risk management.
Education
Bachelor of Arts - Political Science
Illinois State University
Normal, ILSkills
- Risk management practices
- Model risk oversight
- Regulatory compliance
- Vendor Management
- Enterprise risk framework
- Business analysis methods
- Business continuity planning
- Continuity planning
- Change Management
- Financial Services
- Risk assessments
- Model governance
- Security compliance
- Technical proficiency
Certification
Certified Regulatory Vendor Program Manager III, ABA Certified Business and Commercial Lending, ABA Certified BSA and AML Compliance, ABA Certified Fraud Prevention, ABA Certified Operational Risk Management, ABA Certified Lending Compliance, ABA Certified Deposit Compliance
Timeline
Operational Risk Analyst
Heartland Bank and Trust Company
07.2021 - Current
Vendor Management Office Analyst
State Farm Bank, FSB
03.2018 - 07.2021
Business Analyst
State Farm Bank, FSB
Bachelor of Arts - Political Science
Illinois State University