Chad Crawford

• Guide and support overnight associates in stocking, inventory management, and safety compliance.
• Execute performance evaluations and deliver coaching for enhancement.
• Foster a supportive, team-focused culture to enhance morale and decrease turnover.
• Partner with leadership to synchronize staffing and operations with business objectives.

• Managed store operations, staffing, and scheduling to achieve peak efficiency.
• Attracted, developed, and guided employees to establish high-performing teams.
• Devised strategies to boost sales, service, and customer satisfaction.
• Assessed performance data to shape staffing and operational choices.

• Supervised front-end operations including scheduling, supply ordering, and staffing.
• Delivered high-level customer service and resolved member concerns.
• Trained associates and supervisors to meet service and compliance standards.
• Maintained merchandising, safety, and asset protection procedures.

• Managed store operations integrating sales, returns, receiving, and freight.
• Trained and coached associates, fostering professional development. Performed comprehensive performance reviews to ensure accountability and growth.
• Directed scheduling, merchandise planning, and financial operations.
• Directed safety compliance efforts alongside customer service enhancements.

Executed planogram maintenance for in-store merchandising projects to enhance product visibility. Maintained overhead organization and signage displays to optimize customer experience. Ensured accurate product rotation to maximize inventory turnover. Monitored inventory accuracy to support operational efficiency. Utilized lift equipment and hand tools for efficient task execution. Adhered to safety protocols and compliance standards to ensure team safety. Collaborated with team members to achieve project goals and deadlines. Demonstrated effective time management skills to prioritize tasks efficiently.