Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chad Duncan

Jackson,GA

Summary

Dynamic Sales Representative with proven success at Capital Produce, enhancing client satisfaction through exceptional service and relationship building. Skilled in upselling and cross-selling, I expanded the customer base and increased sales revenue by targeting high-potential accounts. Adept in negotiation tactics and customer needs assessment, driving growth and repeat business.

Overview

19
19
years of professional experience

Work History

Sales Representative/delivery

Capital Produce
03.2006 - Current

Manage accounts and deliver produce to restaurants and local markets in and around Atlanta.

  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

Education

None - Computer Science

Gordon College
Barnesville, Ga

High School Diploma -

Jonesboro High School
Jonesboro, Ga
08.2000

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Sales development
  • Product and service sales
  • Customer retention
  • Client service
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling
  • Relationship selling
  • Sales consultation
  • Process improvement
  • Customer needs assessment
  • Cold calling
  • Territory growth

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Representative/delivery

Capital Produce
03.2006 - Current

None - Computer Science

Gordon College

High School Diploma -

Jonesboro High School
Chad Duncan