Summary
Overview
Work History
Education
Skills
Timeline
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CHAD EDGMON

Phoenix,Arizona

Summary

Much of my life I have strived to seek better opportunities and standards, not only in the workplace but also in my personal life. I believe in taking pride in my work and in being the best I can be, regardless of the circumstances. I seek to lead by example and to create a positive atmosphere for all those around me.

Overview

10
10
years of professional experience

Work History

Warehouse Associate Team Lead

Super Radiator Coils
11.2021 - Current
  • Shipping and Receiving Lead
  • Used hand held scanners and physical logs to track inventory
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Prepared and checked outbound shipments for accuracy.
  • Marked stock with identification tags and labels to outline information such as storage locations.

Server

The Original Breakfast House
07.2021 - 05.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Customer Service Supervisor

Ciox Health
02.2018 - 11.2021
  • Identified and resolved discrepancies and errors in customer accounts.
  • Investigated and resolved accounting, service and delivery concerns.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Created, prepared, and delivered reports to various departments.
  • Managed about 25-30 employees

Line Cook

Wildflower
12.2015 - 02.2018
  • Worked with kitchen staff to fulfill orders; Cooked and prepared food using grill and fryers; maintained cleanliness and other kitchen safety measures; prepped and labeled food
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.

Education

High School Diploma -

Winslow High School
Winslow, AZ
05.2014

Associate of Applied Science - General Studies

Mesa Community College
Mesa, AZ
12-2016

Skills

  • Data Analysis
  • Inventory control
  • Machine Operations
  • Spreadsheets
  • Microsoft Word
  • Microsoft Excel
  • Order Picking
  • Employee training
  • Dual-Monitor Systems
  • Food Handling
  • Money Handling
  • Customer Service
  • Communications
  • Time management
  • Order picking
  • Cycle counting

Timeline

Warehouse Associate Team Lead

Super Radiator Coils
11.2021 - Current

Server

The Original Breakfast House
07.2021 - 05.2023

Customer Service Supervisor

Ciox Health
02.2018 - 11.2021

Line Cook

Wildflower
12.2015 - 02.2018

High School Diploma -

Winslow High School

Associate of Applied Science - General Studies

Mesa Community College

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