Summary
Overview
Work History
Education
Skills
Certification
Pickleball
Timeline
Generic

Chad Essenburg

Phoenix,AZ

Summary

Hardworking Senior Trainer enthusiastic about teaching employees and developing new skillsets. Creates lesson plans and supporting materials, as well as coordinates meeting spaces and administers tests. Over 7+ years of related experience conducting classroom and virtual training sessions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Trainer

Progressive
11.2019 - Current
  • Evaluated training needs to improve training quality.
  • Developed and improved training courses to increase staff performance and overall training effectiveness.
  • Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
  • Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
  • Arranged meeting spaces and supporting materials for each class.
  • Lead special seminars for different types of employees.

Trainer

Progressive
07.2015 - 11.2019
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Tracked attendance and progress against goals for each participant.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.

Senior Sales Representative

Progressive
02.2013 - 07.2015
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.

Inside Sales Representative

Progressive
09.2011 - 02.2013
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.

Education

New York State Property And Casualty License - Property And Casualty Insurance

Canisius College
Buffalo, NY

No Degree - Physical Education And Coaching

Niagara County Community College
Sanborn, NY

Skills

  • Classroom Expertise
  • Lesson Planning
  • Organizational Leadership
  • Producing Videos
  • Leading Seminars
  • Staff Presentations
  • Scheduling Training Sessions
  • Video Conferencing
  • Course Materials and Supplies
  • Adult Education
  • Role Playing
  • Group and Individual Instruction

Certification

Licensed Property and Casualty Insurance Agent for 17 states


Pickleball

Fell in love with Pickleball and am currently a 4.0 player

Timeline

Senior Trainer

Progressive
11.2019 - Current

Trainer

Progressive
07.2015 - 11.2019

Senior Sales Representative

Progressive
02.2013 - 07.2015

Inside Sales Representative

Progressive
09.2011 - 02.2013

New York State Property And Casualty License - Property And Casualty Insurance

Canisius College

No Degree - Physical Education And Coaching

Niagara County Community College

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Chad Essenburg