Chad French
New Port Richey
Summary
Dynamic professional with a robust background in ophthalmology and eye care, encompassing clinical practice, business ownership, and strategic sales management. Recognized for assertive leadership and a proactive mindset, consistently driving team performance and cultivating strong client relationships. Proven track record in developing compelling value propositions and negotiating high-value deals, resulting in successful sales strategies that exceed targets. Committed to achieving excellence through an optimistic approach, ensuring continuous growth and success in the eye care industry.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Territory Sales Representative
Visionix, USA
05.2026 - Current
- Developed and maintained strong client relationships to drive sales growth in assigned territory.
- Conducted product demonstrations and training sessions for healthcare professionals to enhance product knowledge.
- Attend National and local trade shows and conferences to exhibit product line to existing & potential customers
- Led sales presentations and negotiations, achieving favorable terms for new contracts and renewals.
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Coordinated cross-selling efforts between different departments within the organization, maximizing overall company revenue.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Delivered exceptional post-sales support by ensuring client inquiries were addressed quickly while maintaining regular communication.
- Monitored competitor activities within territory, adapting strategies to maintain competitive edge.
- Educated clients on latest product updates and enhancements, keeping them informed and engaged with brand.
- Analyzed market trends and competitor activities to identify opportunities for business expansion.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Determined and monitored sales focus, territory and revenue quotas for sales team.
- Used SalesForce to document sales activities and sales pipelines.
Sales/Sales Manager
Next Vision Instruments, LLC
10.2020 - 05.2025
- Seek out and make contact with ophthalmologists, optometrists, business owners, optical shops, administrators, office managers, etc for potential relationships-door to door, cold call, internet, etc
- Selling new and/or pre-owned lane, pre-test, diagnostic, & laser equipment to practices
- Working with distributors and wholesalers for new Envi product line
- Planning, shooting, editing, & posting of operator set-up & training videos on our growing YouTube channel and other various social media sites
- Collaborating with the marketing team on promotional strategies and outreach
- Manage a sales team of six salesmen and run weekly sales meetings
- Attend large trade shows across the US or smaller meetings locally in the state of FL
- Coordinate shipping and installation of orders in a timely manner with our company, the customer, and 3rd party installers
- Train customers on-site and virtually on the instrument that they purchased
- Keep records and reports of monthly & yearly numbers to present to my team
- Use Zoho Customer Relationship Management & Quickbooks daily
- Use LinkedIn as a major tool to advertise and network with my target customers.
- Established relationships with key customers, providing personalized service and support.
- Created and executed strategic sales plan, expanding customer base and extending global reach.
- Traveled for in-person meetings with customers and partners, developing key relationships.
- Negotiated contracts with vendors to achieve optimal pricing and discounts for clients.
- Implemented customer loyalty programs to increase customer retention.
Clinical Ophthalmic Technician
Bay Area Eye Institute, Inc.
04.2018 - 10.2020
- Visual Acuity, Refraction, Lensometry, Keratometry, Tonometry, Visual fields, Muscle testing, Pupil exams, A-scans, BAT, PAM, OCT, Topography, Fundus Photography, Schirmer's test, Worth 4 dot, Stereo testing
- Fluent in Maestro Care System (EMR)
- Float between clinics-Comprehensive, Surgical Comprehensive, Cornea, Glaucoma, Retina, and satellite locations to work up patients and facilitate for the providers
- Taking care of patient calls/medication refills
- Keeping exam room and materials up to Joint-Commission standards
- Recording/Updating ocular history, medical history, medications, and eye drops (sig and location)
- Assisting with minor procedures: Chalazion I & D, Cross Linking (Avedro), EDTA, SK, suture removals, YAG lasers (PC, PI, SLT), cultures, and biopsies
Clinical Ophthalmic Technician
Duke University Eye Center
02.2018 - 04.2018
- Visual Acuity, Refraction, Scleral Contact lens insertion & over-refraction, Lensometry, Keratometry, Tonometry, Visual fields, Muscle testing, Pupil exams, A-scans, BAT, PAM, OCT, Topography, Fundus Photography, Schirmer's test, Worth 4 dot, Stereo testing
- Fluent in Maestro Care System (EMR)
- Float between clinics-Comprehensive, Surgical Comprehensive, Cornea, Glaucoma, Retina, and satellite locations to work up patients and facilitate for the providers
- Taking care of patient calls/medication refills
- Keeping exam rooms and materials up to Joint-Commission standards
- Cleaning and sterilizing surgical instruments
- Recording/Updating ocular history, medical history, medications, and eye drops (sig and location)
- Assisting with minor procedures: Chalazion I & D, Cross Linking (Avedro), EDTA, SK, suture removals, YAG lasers (PC, PI, SLT), and cultures or biopsies
Surgical Coordinator/Technician
Duke University Eye Center
03.2017 - 02.2018
- Coordinate surgeries for Vision Correction, Surgical Comprehensive & Cornea Departments
- Working with two operating rooms, Lasik suite, and minor procedure rooms to schedule cataract surgeries, Lasik, Cross-Linking, PK, DSEK, DMEK, Keratoprosthesis, and Limbal Stem Cell Transplant procedures
- Ordering corneal tissue for transplants
- Multitasking between seeing patients in a high-volume clinic to schedule in-clinic procedures and operations
- Organizing patients charts for doctors prior to surgery day
- Calling patients to change or schedule surgery days and/or times.
Clinical Ophthalmic Technician
Duke University Eye Center
02.2015 - 03.2017
- Visual Acuity, Refraction, Lensometry, Keratometry, Tonometry, Visual fields, Muscle testing, Pupil exams, A-scans, BAT, PAM, OCT, Topography, Fundus Photography, Schirmer's test, Worth 4 dot, Stereo testing
- Fluent in Maestro Care System (EMR)
- Float between clinics-Comprehensive, Surgical Comprehensive, Cornea, Glaucoma, Retina, and satellite locations to work up patients and facilitate for the providers
- Taking care of patient calls/medication refills
- Keeping exam room and materials up to Joint-Commission standards
- Recording/Updating ocular history, medical history, medications, and eye drops (sig and location)
- Assisting with minor procedures: Chalazion I & D, Cross Linking (Avedro), EDTA, SK, suture removals, YAG lasers (PC, PI, SLT), and cultures or biopsies
- Obtained COT certification.
Clinical Ophthalmic Technician
Hecker Ophthalmology
09.2013 - 02.2015
- Work up patients' past medical history, family history, allergies, medications and chief complaints
- Check visual acuity, perform standard work-up exam-confrontation fields, extraocular motility, pupil & gaze assessment, high difficulty refractions, applanation tonometry, and dilated pupils
- Acquire cataract measurements, IOL master, manual keratometry, Topography, OCT, Fundus Photo, and ultrasonic A-scans w/ immersion
- Scribe for staff doctors, Kathryn Hecker, MD, Paul Kowalski, MD, & Rachelle Davis, OD
- Used MedFlow (EMR) and was a “super-user” for this practice for implementation
- Obtained COA certification.
Clinical Ophthalmic Technician
Healthy Vision Institute
11.2012 - 09.2013
- Work up patients' past medical history, family history, allergies, medications and chief complaints
- Check visual acuity, perform standard work-up exam-confrontation fields, extraocular motility, pupil & gaze assessment, applanation tonometry, and dilated pupils
- Performed VEP (Visually Evoked Potential), ERG (Electroretinography) and Visual Fields
- Prepare charts & patients for injection/laser treatment
- Used Next-Gen and MDI IntelleSys (EMR)
- Supervised visual field clinic.
Ophthalmic Equipment Service Technician
Vision Systems Inc.
04.2009 - 11.2011
- Built Marco, Topcon, Burton, Reliance, Reichert and Woodlyn Lanes
- Familiar with Non-Contact Tonometers, Auto Refractors, Slit Lamps, Retinal Cameras and Phoroptors
- Provided telephone customer support, helping to solve technical problems by walking customer through procedure
- Experienced fork lift operator and painter.
Education
Associate in Science (A.S.) -
University of Mount Olive
Mount Olive, NC, US05.2018
Skills
- Goal Oriented, Strong Customer Service & Customer Satisfaction, Sales, Sales Management, Trade-show Sales, Door to Door Sales, Cold Calling, Multi-tasking, Marketing, Relationship Development, Leadership, Efficiency, Teamwork, Team-building, Positive Attitude, Communication, Self-starter, Medical Terminology, Medical Devices, Microsoft Office, Quickbooks, CRM-Zoho, Ability to perform in high stress environment
- Product Knowledge
- Relationship Building
- Territory Management
- Lead Generation
- Direct Sales
- Sales Planning
- Verbal and written communication
- Goals and performance
- Persuasive Negotiations
- Account Management
- Rapport and relationship building
- CRM Software
- Positive and upbeat
- B to B sales
- Key Account Management
Accomplishments
- 2025 Rookie of the Year with Visionix
- 2025 East Region of the Year with Visionix
- Top Sales Award-SECO 2026, Atlanta, GA
- Top Sales Award-Vision Expo 2026, Orlando, FL
Certification
Certified Ophthalmic Technician (COT) by Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
Languages
English
Full Professional
Timeline
Territory Sales Representative
Visionix, USA
05.2026 - Current
Sales/Sales Manager
Next Vision Instruments, LLC
10.2020 - 05.2025
Clinical Ophthalmic Technician
Bay Area Eye Institute, Inc.
04.2018 - 10.2020
Clinical Ophthalmic Technician
Duke University Eye Center
02.2018 - 04.2018
Surgical Coordinator/Technician
Duke University Eye Center
03.2017 - 02.2018
Clinical Ophthalmic Technician
Duke University Eye Center
02.2015 - 03.2017
Clinical Ophthalmic Technician
Hecker Ophthalmology
09.2013 - 02.2015
Clinical Ophthalmic Technician
Healthy Vision Institute
11.2012 - 09.2013
Ophthalmic Equipment Service Technician
Vision Systems Inc.
04.2009 - 11.2011
Associate in Science (A.S.) -
University of Mount Olive