Chad Harper
Summerville,Sc.
Summary
Operations management professional with extensive experience in planning and logistics, dedicated to driving organizational success through strategic optimization and team leadership. Expertise in enhancing workflows, improving efficiency, and fostering strong customer relations while ensuring safety and compliance across all operational areas. Recognized for adaptability and effective problem-solving skills in fast-paced environments, with a proven track record of achieving measurable results through collaborative teamwork. Proficient in inventory management, process improvement, and staff training, committed to contributing to overall company growth.
Overview
25
25
years of professional experience
Work History
Operations supervisor (Charleston special services)
Old Dominion Freight Lines
01.2022 - 01.2025
- Transportation planner/Dispatch
- Customer Relations
- Oversaw daily operations, ensuring compliance with safety protocols and operational standards.
- Streamlined workflow processes to enhance productivity and reduce operational inefficiencies.
- Mentored team members, fostering a culture of continuous improvement and professional development.
Operations supervisor
FedEx Freight
01.2012 - 01.2022
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- InBound / Outbound shifts
- Enhanced operational transparency with introduction of real-time dashboard for monitoring key performance indicators.
- Multiple Locations
- Oversaw daily operations to ensure timely and accurate delivery of services.
Operations supervisor
National Delivery systems
07.2009 - 04.2012
- Oversee companies largest account, Increasing vendor revenue
- Coordinate routing, Controlling dispatch
- Manage daily operations for outbound/inbound staff
- Developed training materials to support staff development and compliance initiatives.
Operations supervisor
New England Motor Freight
03.2008 - 07.2009
- Manage schedules for city distribution
- Implemented process improvements to enhance efficiency in logistics workflows.
- Dispatch/ Planner
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Supervisor
Estes Express Lines
11.2005 - 08.2008
- Planned distributions for outbound schedules
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Coordinated logistics to optimize transportation routes and enhance service delivery times.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Dock supervisor
Pitt Ohio Express
08.1999 - 11.2005
- Inbound/ Outbound distribution
- Operated forklift
- Managed up to 40 employees
- Coordinated schedules for dock personnel, optimizing workforce allocation and productivity.
- Oversaw daily dock operations, ensuring efficient loading and unloading processes.
- Trained new staff on best practices for dock operations and equipment usage.
Skills
- Operational efficiency management
- Logistics coordination
- Logistics and transportation strategy
- Supplier relationship management
- Client support
- Command line operations
- Strategic operational planning
Timeline
Operations supervisor (Charleston special services)
Old Dominion Freight Lines
01.2022 - 01.2025
Operations supervisor
FedEx Freight
01.2012 - 01.2022
Operations supervisor
National Delivery systems
07.2009 - 04.2012
Operations supervisor
New England Motor Freight
03.2008 - 07.2009
Supervisor
Estes Express Lines
11.2005 - 08.2008
Dock supervisor
Pitt Ohio Express
08.1999 - 11.2005