Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chad Higgins

San Bernardino,California

Summary

Results-driven Management professional with 16 years of experience in Warehouse operations, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

Geodis Logistics
Jurupa Valley, California
08.2018 - 10.2024
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel. 1,800 and 3,600 days no lost time between two facilities.
  • Achieved 785 AIB score in 2023.
  • Oversaw financial management, budget management, timekeeping management and payroll activities.
  • Identified areas of deficiency and performed root-cause analysis to solve problems and maintain 100% performance levels.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Built strong operational teams to meet process and production demands through training and follow-up.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Measured and reviewed performance via KPIs and metrics.

Operations Supervisor

JurupaGeodis Logistics
Ontario, CA
07.2012 - 08.2018
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Developed work schedules according to workloads and priority of tasks.
  • Maintained staff by recruiting, selecting and developing personal growth opportunities within the team.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Ensured compliance with all safety regulations in the workplace.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Evaluated and reported on department metrics to upper management.

Education

GED -

Riverside Adult Education
Riverside, CA
08-1986

Skills

  • Process Improvement through performance evaluation and annual SOP reviews
  • Health and Safety Compliance
  • Performance Monitoring using Red Prairie Labor tool
  • Team Leadership through coaching and communication
  • Multi-Site Operations
  • Invoice Processing
  • Lean manufacturing practices (orange belt)
  • Microsoft Office: Outlook, Excel, Word, Powerpoint

Certification

  • PIT certified 16+ years
  • Hazwoper certified
  • CFR49 certified

Timeline

Operations Manager

Geodis Logistics
08.2018 - 10.2024

Operations Supervisor

JurupaGeodis Logistics
07.2012 - 08.2018

GED -

Riverside Adult Education

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Chad Higgins