Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
REGISTERED NURSE, CLINICAL NURSE COORDINATOR
HCA, MEDICAL CITY FORT WORTH
10.2022 - Current
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Contributed to a positive work environment by actively participating in unit meetings, sharing ideas to improve efficiency or address ongoing challenges faced by colleagues.
Mentored newly hired nurses to ensure seamless integration into the team and facilitate their professional development.
Supervised and managed daily scheduling, tasking, and administration as the only charge nurse on the shift.
Served as a liaison between patients, families, and healthcare teams; fostering trust, understanding, and improved communication across all parties involved.
Utilize nursing judgment to treat and care of a variety of patients with varying levels of acuity to include: Level 1, 2 and 3 Trauma, ICU, MICU, ICVU, CCU
Collaborate with healthcare professionals to decide and implement the appropriate treatment plan individualized to the patient.
REGISTERED NURSE
ASCENSION HEALTH SYSTEM
11.2021 - 10.2022
Utilize nursing judgment to treat and care of a variety of patients with varying levels of acuity to include: Level 1, 2 and 3 Trauma, ICU, MICU, ICVU, CCU
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Preserve the safety of patients by creating a safe patient care environment and anticipating potential safety hazards
Communicate with patients using empathy and explain the plan of care clearly.
REGISTERED NURSE
UAB HOSPITAL
08.2020 - 10.2022
Member of Trauma Core Team
Utilize nursing judgment to treat and care of a variety of patients with varying levels of acuity to include: Level 1 Trauma, ICU, MICU, ICVU, CCU
Preserve the safety of patients by creating a safe patient care environment and anticipating potential safety hazards
Advocate for patients and patient family members during their stay in the emergency department
Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
EMERGENCY COMMUNICATIONS SPECIALIST
UAB HOSPITAL
04.2017 - 08.2020
Collaborated with various emergency services to ensure seamless communication during high-pressure situations.
Rapid triage for incoming emergency units.
Direct received patients to appropriate care area.
Perform venipuncture and ECG to accelerate patient assessment and care.
Assist with traumas, burns, full codes and waiting room triage as needed.
FIREFIGHTER/EMT
TRUSSVILLE FIRE AND RESCUE
05.2005 - 08.2020
Full Time and Volunteer for over 15 years, respond to all fire and emergency calls in the city of Trussville to include fire, trauma, automobile accident, cardiac arrest and minor injuries.
Insurance Agent, Agency Owner
Allstate Insurance Co & Self Employed
10.2006 - 05.2017
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
Registered Nurse- Observation/Med Surg Unit at Baylor Scott & White All Saints Medical CenterRegistered Nurse- Observation/Med Surg Unit at Baylor Scott & White All Saints Medical Center