Chad Keaton
Naples
Summary
A highly organized and hard-working individual looking for a challenging position, with room for advancement, in which to gain valuable trade, managerial, and customer/sales-oriented skill sets. I am a professional with proven ability to manage and execute complex projects. Focused on team collaboration and delivering high-quality results, while being flexible and reliable to meet changing needs. Skilled in using heavy equipment and maintaining safety standards, valued for thoroughness and reliability. Pursuing full-time role that presents professional challenges with effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
Marble and Stone Restoration Technician
Jim Lytell Marble and Stone Restoration
11.2018 - 01.2025
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked effectively in fast paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Reduced project completion time with effective planning and coordination among team members.
- Operated vehicles, gas-powered machinery and hand tools to accomplish diverse project objectives.
- Proactively addressed client concerns throughout the restoration process, ensuring their needs were met and resulting in high levels of customer satisfaction.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Provided ongoing mentorship and training to new hires, fostering a positive work environment and promoting professional development within the team.
- Collected payments and discussed results of work with customers.
- Contributed to increased revenue growth through strategic upselling of additional services during client consultations.
- Developed strong rapport with clients through exceptional customer service skills, fostering long-term relationships and repeat business.
Logistics Associate
Nordstrom
01.2016 - 11.2017
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Reduced order processing time with streamlined packing and shipping processes.
- Optimized warehouse layout for maximum space utilization and efficient material handling practices.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Operated equipment while observing standard safety procedures.
Security Associate
Securitas Security Services USA
02.2014 - 01.2016
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Evaluated existing physical security infrastructure such as barriers, doors, locks, lighting systems for enhancements aimed at increased protection levels.
- Maintained accurate records of daily activities and incident reports, ensuring proper documentation for future reference or legal purposes.
- Provided excellent customer service to employees and visitors, offering assistance when needed while maintaining a professional demeanor.
Security
Southwest Security and Investigations
02.2011 - 12.2014
- Controlled access to building by monitoring surveillance equipment and logboook.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Enhanced safety for all personnel with timely response to emergency situations and alarms.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Education
Computer Science
Edison State College
Naples FLHigh School Diploma -
Gulf Coast High School
05-2010
Skills
- Quality assurance
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Clear and Concise Documentation
Timeline
Marble and Stone Restoration Technician
Jim Lytell Marble and Stone Restoration
11.2018 - 01.2025
Logistics Associate
Nordstrom
01.2016 - 11.2017
Security Associate
Securitas Security Services USA
02.2014 - 01.2016
Security
Southwest Security and Investigations
02.2011 - 12.2014
Computer Science
Edison State College
High School Diploma -
Gulf Coast High School
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